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“A Good Option in Kathmandu - It's Kathmandu” 4 of 5 stars
Review of Radisson Hotel Kathmandu

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Radisson Hotel Kathmandu
4.0 of 5 Hotel   |   Lazimpat | PO Box 2269, Kathmandu 2269, Nepal   |  
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Ranked #59 of 138 Hotels in Kathmandu
Top Contributor
287 reviews 287 reviews
56 hotel reviews
Reviews in 66 cities Reviews in 66 cities
486 helpful votes 486 helpful votes
“A Good Option in Kathmandu - It's Kathmandu”
4 of 5 stars Reviewed March 5, 2012

We were guests of the Radisson for 3 nights while visiting Kathmandu in February.
This is a very busy hotel with an international clientele. Inexplicably, the lobby is decorated with prints from Paris, etc. and does not play up its location, as does for example, the magnificent Dwarika hotel. The hotel, however, is undergoing significant expansion and hopefully the new building will reflect its magnificent architectural and artistic legacy.
Our room, while not luxurious, was well equipped and included a flat screen T.V., make up mirror, toiletries, laundry bag, etc. Turn down service was available. Housekeeping was good, although there are some long term maintenance issues.
There are rolling power failures in the city-load shedding- but the back-up generators come on very quickly. We did experience the water being off for 15 minutes one day.
The location of this hotel is excellent. It’s in the diplomatic area and we were able to walk around the area comfortably and without any concerns for our safety.
The strong suit of the hotel is its staff. Door men, guards, porters, front desk, and restaurant staff were without exception charming, agreeable, and service oriented. One is more disposed to overlook some of the hotel’s flaws as a result. For example, we were there during wedding season. The hotel’s main dining room has windows that face a lovely court yard with waterfall. The area had been set up for an event. Days after, the tables remained with table cloths still on them. Not a pretty or reassuring site in terms of care and attention to detail. But we were less upset about it because we enjoyed the staff.
Breakfast had a good variety of foods, including both western and Asian dishes. We had an early Everest flight one morning with pick up at 6:30 am. Although the restaurant does not open until 6:30, our guide arranged for them to open at 6:00 to accommodate us.
There is an Olive Garden (likely not the brand) serving Mediterranean food and also an Outback menu (again, likely not the brand) featuring meat. We did not eat there.
We did have a drink at the Splash Bar on the 5th floor. It was pleasant, although the service was a tad amateurish and the furnishings outdated and shabby. The hotel also has another bar and patisserie in a separate building on the property.
Despite, its problems, the hotel is a good option.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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498 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 1, 2012

After completing my mountaineering expeditions to Mt . Kailash & Muktinath i chose to stay at the Radisson in Kathmandu

The service i received from the Travel Desk to the concierge was brilliant

when i had booked my stay i had asked them to book me in a non - smoking zone , the day i checked in they upgraded me to their premiere rooms and i was truly humbled

The food was truly mouth watering and a wide variety to choose from , the a la carte / buffet or room service

so any mountaineers heading to nepal soon , do consider staying in @ the Radisson Kathmandu .

  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Victor Harbor, Australia
Top Contributor
92 reviews 92 reviews
54 hotel reviews
Reviews in 48 cities Reviews in 48 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 29, 2012

The third time I have stayed at the Radisson in Kathmandu was a tad disappointing.
We had booked online before we arrived but with 2 adults and 2 children we decided to view the rooms before we arrived. We were very pleasantly surprised to be shown adjoining rooms with a central lounge room. Not like I had ever seen before at the Radisson. The price was expensive at $420 US per night but we thought we would lash out for the short 3 night stay. So we changed our booking and took the adjoining rooms and trekked off to a family wedding.
On our return we went to the Radisson from ur humble $20/night accommodation in Thamel and were advised that - "The guest in one of rooms had extended his stay and as he was a regular customer they wanted to look after him." .... basically converts to "Dear Sir, you've been shafted"
We ended up with rooms with a corridor in between.
Then we found out the pool could not be used for a month, which didn't matter because the lifts only worked occassionally.
Our rooms were great, they just were not we had viewed and booked.
On the positive, the restaurant is great and the staff tried really hard.

  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jammu City, India
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
335 helpful votes 335 helpful votes
4 of 5 stars Reviewed February 29, 2012

Nice hotel with wonderful services and courteous staff. Hotels's casino is safe for families and ladies as well. Hotel is located in Lazimpat, close to Thamel. Be aware of this area and do not go out alone in evenings. Snatchers on their bikes can take away your valuables and nobody will help you out there. Moreover the police doesn't seem to be interested in helping out the tourists. Two bikers snatched my mobile phone on the main road close to Irish pub. Even after giving written application to the local police station, the station officer didn't accept my application for writing an FIR against the snatchers. Be cautious while roaming around in Kathmandu, not a safe destination.

Room Tip: Rooms on the 6th & 7th floor are newly renovated and have a good view
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nauru
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
344 helpful votes 344 helpful votes
2 of 5 stars Reviewed February 4, 2012

Like almost everything else in Nepal this property is falling apart. Rooms are old with scratched wooden floors and hard worn beds. The bathrooms smell terribly.

The staff is doing the best they can. Management thought that installing huge flat screen tv's in the rooms would give the impression they have made renovations. But why installing nice tv's if the channels are not clear in the first place.

Encountered some problems at check in as the guaranteed room preference was not available and they tried to charge me more in order to get the requested room. Only after a heated argument was the room I booked made available.

At premium prices for Nepali standards (200USD nett) this property fails to deliver big time. Shame on you Radisson. Guess the Crown Plaza is slightly better in this Business Hotel range.

  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 30, 2012

This was my third visit to Kathmandu, and my second stay at the hotel. I love this hotel for its International Standard of food and service. After spending almost a week before this in very rustic, rural settings in the Himalayas, this hotel was a welcome treat.

My first issue is the cleanliness of the rooms, and the bathrooms. They are just in need of some refurbishment. If you are lucky enough to get a refurbished room, then you have no issues...however the older rooms are a bit dated.

My second issue is with the hotel taxis...they are difficult to get and when they are obtained, the cost is astronomically higher than a regular cab. Buyer beware!

Room Tip: Make sure you get a newly renovated room!
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  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jaipur, Rajasthan, India
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 26, 2012

The hotel is very good and sfe aswell. It's casino is worth visiting, and that too with an atmosphere where families can go. The hotel is situated at a good location. Rooms are excellent and neat. the hotel staff is cooperative. Breakfast is superb. Its worth visit.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Radisson Hotel Kathmandu

Address: Lazimpat | PO Box 2269, Kathmandu 2269, Nepal
Phone Number:
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Kathmandu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Hotel Kathmandu 4*
Number of rooms: 160
Official Description (provided by the hotel):
Radisson Hotel Kathmandu which opened in 1998 is favorably situated in Lazimpat, a prime city center location. A five star eight-story hotel is designed and built to meet the international standard and to provide quality service to the guest who value time and great service. Being in the capital city, it is adjacent to the Royal Palace and conveniently nestled in the diplomatic proximity within easy walking distance to the popular tourist spots like Durbarmarg and Thamel. ... more   less 
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Also Known As:
Radisson Kathmandu
Kathmandu Radisson

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