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“One if the best in kathmandu” 4 of 5 stars
Review of Crowne Plaza Hotel Kathmandu-Soaltee

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Crowne Plaza Hotel Kathmandu-Soaltee
4.0 of 5 Resort   |   Tahachal, Kathmandu 97, Nepal   |  
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Ranked #32 of 133 Hotels in Kathmandu
Kathamandu
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“One if the best in kathmandu”
4 of 5 stars Reviewed January 11, 2014 via mobile

We visited thus place in New Year's Eve.
The place is one of the best in town. Famous for its property and service.
The rooms are good with decent size. Bathrooms clean n maintained.
The hotel has well maintained spa n health club.
Choices of restaurant is also good like Italian, indian, Chinese n continental. All are one the best in there class and category.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nalinma, General Manager at Crowne Plaza Hotel Kathmandu-Soaltee, responded to this review, January 13, 2014
Dear Guest,

Greetings from Soaltee Crowne Plaza Kathmandu!

We are very pleased & proud that you enjoyed the services and facilities offered at our hotel.
It is our pleasure to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team's effort and takes the time to write about it. Your comments will be shared with our entire team, as reinforcement to continue their efforts to make us a leader in excellence.
Again thank you for your wonderful comments. We look forward to welcoming you back to the Soaltee Crowne Plaza Kathmandu.

Warm Regards,

Nalin Mandiratta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Delhi, India
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 10, 2014

I was there on a business trip and had a comfortable stay. This Hotel can be termed as Heratage Hotel as the architecture is very nice and it spans in a huge area. The Italian restaurant near the Swimming pool is awesome. The Rooms are spacious though the furniture seems a bit Old. The Location is also good. The huge garden view adds to its scenic beauty.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nalinma, General Manager at Crowne Plaza Hotel Kathmandu-Soaltee, responded to this review, January 13, 2014
Dear Guest,

Greetings from Soaltee Crowne Plaza Kathmandu!

Thank you very much for sharing your pleasant experience of a comfortable stay at our hotel.

We are delighted to know that you were quite impressed by our location and our infrastructure. We feel proud to exceed your expectations and being rated as the ‘ Best hotel in Kathmandu".

We hope our services also matched up to the beauty of our infrastructure and look forward to your continued visits to experience another great stay with us .

Warm regards,

Nalin Mandiratta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu, Nepal
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2014

Stayed with family for a day ... nice newly renovated rooms ... nice food .... Kakori restaurant serves amazing Indian food... and breakfast was also amazing serving from indian to continental dishes ...

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nalinma, General Manager at Crowne Plaza Hotel Kathmandu-Soaltee, responded to this review, January 13, 2014
Dear Guest,

Greetings from Soaltee Crowne Plaza Kathmandu!

Thank you so much for the great and concise review!
We sincerely appreciate you taking the time to share your feedback with other travelers. We hope everything about your stay exceeded your expectations and encouraged you to choose our hotel for any future accommodation needs.

The team at the hotel looks forward to having you back with us and assure you of another great stay and dining experience.

Warm Regards,

Nalin Mandiratta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2014

The Hotel has vast expanse, one can have a good morning walk in the premises itself. If you need market is just outside of the gate.
Good breakfast spread, excellent treatment, a little aqway from the airport; you should allow atleast one hour during peak hours.
At times, it is crowded.

Room Tip: Higher floor will be better.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nalinma, General Manager at Crowne Plaza Hotel Kathmandu-Soaltee, responded to this review, January 12, 2014
Dear Guest,

Greetings from Soaltee Crowne Plaza Kathmandu !

We are delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. Your words of appreciation shall go a long way to motivate our team to continue to deliver a high level of service to our valued guests.

The team at the hotel looks forward to having you back with us and assure you of another great stay and dining experience.

Warm Regards,

Nalin Mandiratta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 6, 2014

Had a brief stay at Soaltee ,though have stayed here earlier too,but fortunately got better carpetless rooms,and better clean room.Staff was courteous and welcoming.Special mention on Guest relation officer Muna Bhandari,who made the stay a comfortable by proactive attitude and also made correction in slightly overpriced bill which I couldn't notice.The only problem I faced was lack of cooling in AC as I was told that during winters only Heating services are activated,nothing to complain it was just personal issue :)

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nalinma, General Manager at Crowne Plaza Hotel Kathmandu-Soaltee, responded to this review, January 8, 2014
Dear Guest,

Greetings from Soaltee Crowne Plaza Kathmandu!

Thank you for your wonderful comments. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team member's effort and takes the time to write about it. It has always been our utmost focus to provide our guests with personalized service that meets high standards of hospitality and it is motivation from guests such as you which encourages us to give our best. We take all our guest feedback very seriously and we would like to assure you that we have addressed your feedback on AC with concerned department.

We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards.

Nalin Mandiratta

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sintra, Portugal
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 4, 2014 via mobile

Good choice for the big and comfortable rooms but definitely the crowded areas in the reception, bar and restaurant can spoil your stay. My bathtubs leaked every morning and, although reported in reception, they refused to change my room saying they would repair it, which they did not do. The menu in the restaurant is great and breakfast superb. In front of the hotel (in a restaurant called Svastik) you can get the same food for half the price. Taxis are also expensive, just walk to the hotel entrance and grab a taxi in the street for a third of price.

Stayed December 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nalinma, General Manager at Crowne Plaza Hotel Kathmandu-Soaltee, responded to this review, January 7, 2014
Dear Guest,

Greetings from Soaltee Crowne Plaza Kathmandu !

Thanks so much for pointing out the disappointing aspects of our services, we are indeed very grateful to you because it is feedback like yours that allows us to evaluate the systems set in place and take corrective action where necessary. Please consider this to be an aberration to our normally high standards. At the mean time we are very happy to know that our rooms were of your great liking.

The team at Soaltee Crowne Plaza Kathmandu looks forward to providing you with a much better experience on your next visit.

Warm Regards,
Nalin Mandiratta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 3, 2014

The hotel is like any other 4-5 star hotels. Nothing special except the hotel is spread out. Good rooms. Food was just okay. The Casino, Casino Mahjong was a bit of a let down. It looks like it's made on the top floor of someone's mansion. Cheap dance happening at the backdrop. And not even the kind of cheap that gets you excited! Really sleazy.
Casino was okay, but because of the sleazy dance, my experience got ruined.

The breakfast was really good though.

Room Tip: 2nd floor and up. Not below that
See more room tips
  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nalinma, General Manager at Crowne Plaza Hotel Kathmandu-Soaltee, responded to this review, January 7, 2014
Dear Guest,

Greetings from Soaltee Crowne Plaza Kathmandu !

We appreciate you taking the time to make us aware of your experience during your recent stay.
We are delighted to know that our infrastructures were to your liking.
In regards to your feedback on Casino, we have shared your feedback with the "Casino Management" as the casino being a separately managed entity .It will certainly help them to constantly introspect their system and procedures and assist them in striving for better services to our guest as per our standard.

Thank you once again for your valuable feedback. We look forward to the pleasure of welcoming you back on you next trip to Kathmandu.

Warm Regards,

Nalin Mandiratta

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Kathmandu-Soaltee

Address: Tahachal, Kathmandu 97, Nepal
Phone Number:
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Kathmandu
#8 Luxury Hotel in Kathmandu
#9 Spa Hotel in Kathmandu
#13 Business Hotel in Kathmandu
#16 Family Hotel in Kathmandu
#18 Romantic Hotel in Kathmandu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Kathmandu-Soaltee 4*
Number of rooms: 282
Official Description (provided by the hotel):
Experience the natural beauty of Nepal and strive for business success at the pioneering 5-star Crowne Plaza Kathmandu-Soaltee hotel.The preferred hotel for heads of states visiting Kathmandu, our 12 acres of landscaped grounds echo the mountainous beauty of the Kathmandu Valley, with vibrant gardens surrounding our open veranda. You can stroll the grounds in peace and absorb the mountain view that surrounds Crowne Plaza Kathmandu-Soaltee, then drop into Rodi Bar for a celebratory drink.Crowne Plaza Kathmandu-Soaltee is in peaceful Tahachal, 4 km from the palaces and temples of Durbar Square in the city centre. You're 6km from Pashupatinath Temple and 3km to Swayambhunath Stupa shrine. Tribhuvan International Airport is 8 km away.You can host stylish banquets, conventions and conferences in one of 7 elegant meeting rooms with space for 20-1,200 people. Gaze up at the mountains while you float in the pool or wind down with one of our rejuvenating therapies. You'll find Italian food at Al Fresco, Chinese at China Garden and Awadhi cuisine at our speciality Indian restaurant, Kakori and all day dining option at Garden Terrace.Ask Crowne Plaza Kathmandu-Soaltee's Concierge to arrange hiking trips into the mountains and villages of Kathmandu Valley that will open up Himalayan panoramas or give you an insight into Nepali culture. When you return from your inspiring adventure, sink into your bedroom's inviting luxury sheets. ... more   less 
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Also Known As:
Crowne Plaza Kathmandu
Crowne Plaza Hotel Kathmandu

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