We spent 3N/4D at crowne plaza soaltee in the month of july our vacation was planned and organised by cox & kings. At our arrival we were greeted with fruit basket and welcome drink then we were taken to casino (different property in hotel itself) for lunch were buffet was being served, we didn't liked lunch due to poor service otherwise casino was good for their offering and amenities. We then tried our luck at casino were we enjoyed thoroughly, fortunately we won some games and started accumulating chips. In the evening we spent some time in swimming pool which was refreshing experience for us, at swimming there was a open air bar but unfortunately was not functional at that time. Park area near park was well maintained and gave a pleasant view of mountains. About rooms i must say that some rooms that were mountain facing that gave a thrilling sight on the other hand rooms facing city was pathetic.Room service was very good waiter and housekeeper were cooperative ,we had prompt service in rooms even at midnight.
On the second day we had a appetizing buffet breakfast at hotel and lunch at casino-majong were buffet was stale and service quality was poor we reported such experience to the manager Mr Madhav Khatri who attended to our complaint and provided us better service for next 2 days. He was very friendly to everyone ultimately he became very good friend of us. To sum up we had a value for money experience at our stay.
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