Beware - We booked another hotel, but were accommodated in the Elite. We could not get to the bottom of why this occurred. Various contradictory explanations were given. It was claimed that the other hotel was undergoing renovations. Then it was claimed that the booking was incorrectly made. The latter is clearly not true I received an automatic request to review the hotel I originally booked. Something very shonky going on here.
The Elite was just ok. However, when leaving the bill was nearly double the amount that the internet booking had said was still outstanding. The reasons - the NRP1000 deposit was claimed to be really a booking fee (not true), and the room charges were all 23 % higher than that quoted on the internet booking (claimed service charge and taxes).
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