These hotels are well run and very disciplined. It was a pleasure to see Clara the GM working on reception and having a joke with her staff, what great respect shown and gained. My only 2 negative points were, the internet connection was a major problem from my room thus more a server problem I think and lastly the hotel time frame is short with everything so financially run that you see no wastage via the breakfast presentation, it all looks like the hotel save every single dime not to waste which is good but comes across stale and brittle. Anyhow that is nothing compared to the positive service I had and a charming team on reception. A well run Hotel.
- Official Description (provided by the hotel):
- Located in the heart of Lusaka and within the Arcades Shopping and Entertainment Complex. GUESTS visiting this hotel have the benefit of being closely situated to the Mulungushi Conference Centre as well as have direct access to shops and restaurants. The hotel has four room types to cater for your needs with all the amenities to make your stay a comfortable one. ... more less
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