We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“always coming home” 5 of 5 stars
Review of Cassia Lodge

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Cassia Lodge to your Saves list
Cassia Lodge
3.5 of 5 Hotel   |   Plot 15 | Buziga Hill, Kampala 23623, Uganda   |  
Hotel amenities
Ranked #6 of 71 Hotels in Kampala
Certificate of Excellence 2014
kabale
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
“always coming home”
5 of 5 stars Reviewed September 18, 2012

Cassia Lodge is ranked # 3 out of 52 hotels in Kampala.
So I think much further comment is not necessary.
I'm visiting Kampala every month for shopping and business and I always feel coming home in this hotel. The staff is loyal and always gives U a good feeling. The food is never disappointing and the rooms are cosy and clean. A small extra effort could be done on breakfast level, but that is a minor issue compared to the total quality package offered. See you soon Cassia !

Room Tip: All rooms have panoramic lake view, so choose any.
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

284 reviews from our community

Traveler rating
    138
    98
    30
    10
    8
See reviews for
47
85
36
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Buenos Aires
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 17, 2012

Transfer time from the airport to the hotel on a saturday evening took us 90min. Staff at reception and in the restaurant is friendly. Food quality good at dinner (hunter's steak) but breakfast is unpersonal, basic and all buffet style, even coffee and tea. It was the least appealing breakfast of the entire 3-week trip thru Uganda. Bathroom has no shelves and no hooks for towels and clothes. The shower drain was clogged. All rooms face the same fantastic view, rooms are large and all have a balcony with two chairs. The large sliding windows can be locked and there is a mosquito window plus the bednetting. We suffered from the music from various nightclubs downhill, it got even louder at about 4 a.m. and went on till 6 a.m. Not much one can do but put earplugs in. I suggest you avoid to stay there on friday and saturday night if you are sound sensitive.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kigali, Rwanda
1 review
5 of 5 stars Reviewed September 10, 2012

Spent 4 nights at the Cassia Lodge and all I can say is the views are amazing, high up in the hills of Buziga with views of Lake Victoria and rolling hills of Kampala. Staff was great, food was excellent.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
2 reviews
5 of 5 stars Reviewed August 19, 2012

Although I only stayed at cassia lodge for 1 night I'm impressed with it. It is located at the top of buziga hill which allows you to enjoy a great view of lake Victoria and Kampala city. Meals are very good and not too expensive. The rooms are clean and you can enjoy your wine on the balcony. friendly staff.

Room Tip: room on the second floor
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala, Uganda
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2012

After 10 days working in dusty Kampala it's fantastic to arrive at Cassia Lodge. Nice lodge, not too big with a charming swimming pool and surroundings. The lunch was great and my friend and I had both fish dishes- very Good. The relaxing part of it ended when 10-15 kids entered the pool. They were screaming, yelling and running around the whole area. The kids were not guests- only visitors for the day. We bothlove kids, but would not reccomend this place as the best place outside Kampala to rest and Get a quiet moment reeding a book.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed August 4, 2012

Whilst the views are fantastic, the management of this place is very poor. We were confirmed by the assistant manager (Susan) for two nights but upon arrival were told there was no room for us on the second night! I have never experienced this before.

The food you pay for was good standard (but not cheap by Uganda standards) but the breakfast was woeful - there were even flies on the sausages and tomatoes! We were also woken very early by a loud gardener with a mower outside our window - despite our complaints nothing was done. Would not return to stay but would visit again for dinner.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samsungKampala, Owner at Cassia Lodge, responded to this review, August 5, 2012
Normally I dont respond to reviews of customers.
I always do respect their personal -subjective- views.

However, in this case i feel obliged. I would like to emphasize that the client was informed in advance that Cassia Lodge was fully booked the second night. Only in case of any cancellation a room could be made available. This was communicated by phone and by email.
And the client reacted by mail, expressing his disappointment.

I admit that the gardener started cutting the grass around 9 am. But it was a Saturday morning, not a Sunday.
And keeping the compound clean is one of our priorities.

I would like to thank the client for appreciating the unique view and more especially the quality of the food.
Hope to see him back in Cassia very soon for a candle light dinner.

Johan Van Hecke
M.D. Cassia Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 2, 2012

We stayed here just for a night before leaving for Bwindi. Reached late night and the staff was helpful to check us in and carry our luggage to the room. The room was clean, nicely appointed, had shampoo, body wash, etc. in the bathroom. The bed was comfortable. The view from the room was nice. The breakfast could have more options and could have been better. The coffee was very good though.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Cassia Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cassia Lodge

Address: Plot 15 | Buziga Hill, Kampala 23623, Uganda
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Best Value Hotel in Kampala
#3 Business Hotel in Kampala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cassia Lodge 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Cassia Lodge is located on Buziga Hill, one of the highest hills of Kampala close to Lake Victoria. The environment is cool, with few mosquitoes, and an astonishing view on the lake as well as the city. Excellent international cuisine in a serene environment, conference facilities, business centre, wireless connection, large swimming pool, luxurious rooms with satellite television, bar and balcony overlooking the lake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Travelocity so you can book your Cassia Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cassia Hotel Kampala

Owners: What's your side of the story?

If you own or manage Cassia Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.