I've stayed at Hotel Ruch off and on for the past three years. The staff are extremely friendly, make you feel at home, and the rooms are clean and quiet. The garden (currently undergoing renovations) in the back offers a quiet respite in the heart of Kampala. Location is great. The hotel used to have an Indian restaurant within the premises, which had the most amazing masala tea and palak paneer. The restaurant is no longer there, but within a 10 minute walk there are a myriad of places to eat. Room prices are very reasonable for downtown. If you're looking for a comfortable, secure, reasonably-priced and quiet place to stay near downtown Kampala, Hotel Ruch is such a place.

My collegue & I were here in early June after seeing the facility on the internet and I must say the first impression one gets immediately you drive through is that of a derelict facility. some basic weeding of the pavement edges will do much. Things however lighten up at the reception where the staff is really nice and interesting. The breakfast is balanced but basic and the standard rooms are kinda small with no closets.

Location is excellent and I hope that the ongoing renovations in the garden will be extended to the hotel main building.

I stayed at Hotel Ruch for a week at the start of June 2012. The third floor had just been renovated. The room was mid-sized-small but spotlessly clean, with brand new bedding and with a nice view of the garden. At the time of my stay this was being landscaped and it should be a lovely, peaceful spot to hang out with a drink when it is ready (by the end of July 2012 probably). The hotel is quite central to town (about a 5-10 minute walk) but very quiet and on one of the hills of the city near a few of the very upscale hotels, banks, airline offices etc so great logistically. The staff are young, very warm and helpful and always available. Nothing was a problem for them to assist with. Breakfast is good and filling: eggs, toast, fruit, juices, cereals, tea and coffee. There is a bar but no restaurant on site that serves after breakfast. However there's a Chinese restaurant around the corner. No complaints at all - I will stay again! Great spot for a holiday base or to get some work done, the Internet was pretty fast and reliable too.

Having found this hotel located in Nakasero through the internet and it was pretty clear to me, using Hotel Ruch as a base for my adventures in Kampala. It is a good choice in many ways.
I stayed twice this year with them and was very pleased about the friendly and helpful personnel
incl. Nandish (Mngr). I really like this place and will come again later this year.