I stayed at the Metropole several times when doing business in the Garden City area (so that I could walk 15 minutes to the office rather than spend 30-45 in Kampala’s chronic traffic gridlock). So it was a convenient location for me; your reaction will depend on where you have to go in the city.
This is a decent, mid-range Kampala Hotel. Room are comfortable, air conditioning works (although you have to figure out the remote with Chinese characters). The public areas are quite nice. Wifi was spotty; I sometimes had to go to the lobby to connect. There are two restaurants in the hotel, but neither impresses. Apparently the Thai restaurant used to be quite popular among Kampala expats, but it has definitely gone downhill. Don’t even bother. The other restaurant (with outdoor seating) serves food that you can eat, which is the best I can say about it. (Rather take a “boda boda” motorcycle taxi to one of a couple of very good nearby restaurants, such as the Mediterraneo) Service is, to be charitable, leisurely - but at least friendly. My airport transfer one early morning was quite late; I thought I might be stranded until the driver finally arrived. However, compared to other hotels I’ve tried in Kampala, this is not bad, and prices are reasonable. I would stay here again if working in the area.
- Official Description (provided by the hotel):
- Metropole Hotel Kampala overlooks the Uganda Golf Course and is located within the premium localities of Kampala, also known as the city of 21 Hills. Metropole Hotel Kampala is the pioneer in using IP Telephony infrastructure in the Hospitality industry in Africa. It is also equipped with high speed Wireless Internet connection in all rooms and public areas. ... more less