It's hard for me to write a negative review about Hotel Africana since I feel so strongly that they have one of the best staff out there.
Each person from the bell hops to the front desk to the swimming pool treats you like a valued guest and a special person. I can't count how many times I was asked, "Is everything to your liking? Is there anything we can do?"
Unfortunately, it's an old hotel in need of a lot of TLC. The decor would be very attractive... if it were 1976. The carpet is worn, the fixtures are falling off, and the wall tiles and flooring need a total overhaul. There was also only one working elevator, which took forever.
The room had a tiny old TV that only got about 5 or 6 channels. The close the gate to the first floor elevator at 7pm each night which is super weird since they don't warn you. If you go from dinner to your room, you need to go up to the second floor, walk the length of the hotel and take the elevator from there. Strange.
It's quite loud on weekends. I would not stay here again unless I knew I would have an 8th floor room or higher. On my second stay I was on the 11th floor, which was good enough to avoid the thumping bass and party-goers in the event center.
The WiFi is incredibly inconsistent. It would go on and off all the time and there were plenty of dead spots. Including the entire 11th floor. I would just pretend that it is not supposed to have WiFi and be pleasantly surprised if you caught it working.
The dinner buffet was seriously lacking and is incredibly overpriced. The garden restaurant is much better. They have great samosas and pretty good strip steak. Breakfast buffet is sufficient with fresh fruit, great omelet station, coffee, tea, passion juice, potatoes, baked beans, local Ugandan dishes.
The room A/C unit was a bit tricky as the remote was in Chinese. My second room had one in English, but the unit didn't cool the room sufficiently.
I haven't stayed in any other hotels in Kampala, so I can't say for sure that others in this price range are any better.
- Official Description (provided by the hotel):
- With over 200, Hotel Africana and Convention Center is conveniently located just 2 minutes from the city center and featuring panoramic views of the city skyline and surrounding hilltops. Hotel Africana and Convention Center has over the years become a symbol of excellence, sophistication and high quality service.Our Guests are warmly welcomed into the elegant lobby which leads to the attractive garden where they can enjoy the alfresco atmosphere and linger over a morning coffee or savour a traditional afternoon tea.Hotel Africana and Convention Center Feature: o 234 Roomso 8 Three Bedroom Services Apartmentso 8 Two Bedroom Services Apartments o 12 One Bedroom Services Apartments o 14 Conference Roomso Fully Equipped Gym with Swimming pool, steam, Sauna and Spao Three Restaurants and Two Bars o Laundry Serviceso Business Centero Shopping Outlets ... more less
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- Also Known As:
- Africana Hotel Kampala