1. Told that they would send a shuttle to the airport. They weren't there at 1 am in the morning. Called them to hear that I should take a taxi and that they would reimburse me! At that time of the night, it is not the money that matters but the feeling of safety.
2. The air-conditioner was leaking onto the awful looking and smelling carpet on the floor. They did not fix it for 3 days. Somebody came just when I was leaving the room to check out.
3. The faucets in the bathroom kept falling off barely missing my toes in the tub.
4. Only good thing is the personnel. I wish they would build a new hotel around them.
- Also Known As:
- Grand Imperial Hotel
- Grand Imperial Hotel Kampala
- Grand Imperial Kampala
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