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“Very very very very slowwwwwww service!!!!!” 3 of 5 stars
Review of Jeliza Hotel

Jeliza Hotel
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Jeliza Hotel
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7B Bombo Road | Next to KPC (Watoto Church) & Opposite to Kobil Fuel Stattion, Kampala, Uganda   |  
Hotel amenities
Ranked #63 of 121 Kampala B&B and Inns
Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
“Very very very very slowwwwwww service!!!!!”
3 of 5 stars Reviewed June 18, 2014 via mobile

Stayed June 2014
Expect to wait atleast an hour for coffee and about an hour and a half for food!
No one at the bar for 30 minutes so couldn't be serviced drinks.
Asking for ketchup salt and pepper they bring the salt and having to remind about the other items requested.
People are friendly but not very helpful. Had a cold shower no hot water even in the room we paid more for. Charging extra for breakfast when we did not eat any. Breakfast is eaten and taken by the workers before we get a chance.
Cannot understand simple instructions. Asked for 2 plates and they brought one over.
Good location as it is in the centre however would not recommend and not come back.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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2 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 29, 2013

I've stayed there 3 times during my travel around Uganda. Rooms were clean every day. Bathroom ok, no problem with hot water. Breakfast a bit poor, I expect more. No major problems with electricity, they've got backup generator. Love bar outside, You can seat in the sun drinking icy cold beer (Nile Special is the best). Room + breakfast or around $30 per day.
I've been there in January 2011, few things might change since then.

Room Tip: Rooms with windows on main street might be noisy.
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jeliza Hotel

Address: 7B Bombo Road | Next to KPC (Watoto Church) & Opposite to Kobil Fuel Stattion, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Hotel Style:
Ranked #63 of 121 B&Bs / Inns in Kampala

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