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“Uncomfortable and dated” 3 of 5 stars
Review of Speke Hotel

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Speke Hotel
4.0 of 5 Hotel   |   Plot 7/9 Nile Avenue, Kampala, Uganda   |  
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Hotel amenities
Special Rate
Early Bird Package
Ranked #8 of 58 hotels in Kampala
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Uncomfortable and dated”
3 of 5 stars Reviewed March 1, 2013 via mobile

Greeted with very friendly service on arrival and throughout the stay. The wifi worked well in the rooms and the food in the on site Indian restaurant was good - large portions as most places in Kampala. The rooms however were dated, old and uncomfortable. The pillows were very thick and the AC was super cold even when the temp was adjusted. The shower however was very powerful and the best I've had in Uganda so far. Overall ok for 1 night stop but very noisy if you are near the staircase as people are constantly walking past. Ask for a room away from a seating area or main staircase. I found it overpriced when compared to the room and experience at humura which was cheaper and nicer overall for me.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, March 3, 2013
Dear Guest,

Thank you for your feedback. We are delighted that you enjoyed our array of services. Also we assure that the said feedback will be taken in the most optimistic way and considering them as a point of improvisation.

We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Japanese first
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English first
Millom
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2013

A lovely clean hotel with modern facilities..
Spacious clean bedrooms superb food especially the Indian menu.
The pools a wonderful & drinks reasonable.
If you are there over the weekend ask for the Weekend deal it includes all meals & is not advertised!

Room Tip: Ask for a block close to reception as possible
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, March 3, 2013
Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
addis ababa
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 19, 2013

I have been several times in this hotel and I must say that the service, the positionning (location) and the food choice are one of the best I could find in Africa. Plus I had several times a good discount for staying there, especially because I was there for 3-4 nights every time... the nice think is also the bar-club included.... what can be bad of this is that some nights can be noisy but there are also rooms not facing that side

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, March 3, 2013
Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2013

I love the Speke. I have stayed here 4 times.

Pros: It feels African. The hotel restaurant faces the street and it is really fun to people watch while you eat outside or just enjoy a drink. It's a great atmosphere. Additionally, there is a nice reception area and quiet place to sit upstairs. The people are incredibly friendly (as is everyone in Uganda) and they provide exceptional service. Rooms are above average and clean, but not 5 star. They spray for mosquitos in your room every night. Walking distance to the local craft market. Decent wifi.

Cons: There is a bar right next door and they will play music into the wee hours of the night (3/4am in the morning) and there isn't much you can do to drown it out. My only advice to avoid this is to request a room facing the back of the hotel and on the right side away from the bar area. Also, a lot of prostitutes solicit themselves and have even been so bold as to sit down at tables with men who are not even interested. Management won't do anything about it either- we've complained.

TIP: Eat at the Indian restaurant they have there. It is delicious... order the tiki masala!!

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, March 3, 2013
Dear Guest,

Thank you for your feedback. We are delighted that you enjoyed your stay, as well as our array of services. Also we assure that the said feedback will be taken in the most optimistic way and considering them as a point of improvisation.

We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 14, 2013 via mobile

In October 2012, I stayed at Speke Hotel in Kampala with five other friends. We are all expatriate of Uganda as we were born there and expelled in 1972 by Then president Amin. My visit was on 40 th anniversary of us leaving the country, where I was born and can still communicate Sawhili. Speake hotel in is nice area, good value for money and good staff but excellent, customer focused and very helpful staff I met and liked during our stay were Cheten and Prabin . They are real assets of the hotel who are very customer focused and were great , we could not ask for any more . Brilliant , safe place to stay and I plan to revisit it again in 2013 with my family .

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, January 17, 2013
Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kisumu
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2012

Standards of service were pretty good, breakfast was very good compared to other places I have stayed in East Africa. The room was not very impressive (great view of the neighbouring buildings wall from the window), the shower took forever to warm up.
Food in the Indian restaurant was above average.
The downside is the difficult parking and it does seem to be in the centre of the red light district, having said that there were no problems experienced inside the hotel.
The overall experience was good.

Room Tip: The room I had was in what I presume was a new wing, my collegues stayed in the old wing and their r...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, December 17, 2012
Dear Guest,

Thank you for your feedback. We are delighted that you enjoyed your stay, as well as our array of services. Also we assure that the said feedback will be taken in the most optimistic way and considering them as a point of improvisation.

We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2012

Speke is very well located. However the traffic around that area can be a nightmare at times. Two shopping malls are nearby - the Oasis mall and Garden city mall. There are also various other hotels and hang out places along the same street near speke.

The restaurants on the ground floor, specially the Indian resto, serve really great food although it's on the high side. However, a branch did fell of the huge tree into the open seating area while I was there. Fortunately no one got injured!

Lots of storks can be seen on the trees opposite the hotels.

Overall - great hotel, great location and great food!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, December 17, 2012
Dear Guest,

Thank you for your feedback. We are delighted that you enjoyed our rooms, as well as our array of services.

We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Speke Hotel

Address: Plot 7/9 Nile Avenue, Kampala, Uganda
Phone Number:
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#4 Luxury Hotel in Kampala
#8 Business Hotel in Kampala
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Speke Hotel 4*
Official Description (provided by the hotel):
Speke Hotel is the part of The Speke Group of Hotels, Proudly owned by The Ruparelia Group of Companies. One of Kampala's oldest hotels, Speke Hotel was taken over by The Ruparelia Group in the year 1996. It was then, given a major facelift to add comforts to age and grace. All rooms are air conditioned have wooden floors, satellite television and a minibar.Speke Hotel is located in the heart of Kampala, close to banks and business centers and offers all the charms of bygone days complimented by efficient, modern services and facilities. It offers various dishes, daily entertainment, well stocked bar and business meeting venues.Speke Hotel has three Restaurants and a Bar: Pizzeria – The Italian Cuisine, Khyber Pass – The Indian Cuisine, Rock Café – The Continental Cuisine and Rock Bar – The Cocktail Bar.Speke Hotel holds a special place in the history of Uganda. Come and experience the courteous hospitality so natural to the people of Uganda. ... more   less 
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Also Known As:
Speke Hotel Kampala

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