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“Good hotel” 4 of 5 stars
Review of Hotel Sojovalo

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Hotel Sojovalo
3.0 of 5 Hotel   |   Plot 856 / 854 Rubaga Road, Kampala 256, Uganda   |  
Hotel amenities
Ranked #21 of 70 Hotels in Kampala
Nairobi, Kenya
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Good hotel”
4 of 5 stars Reviewed November 7, 2013

I was there for two nights this week and the beds were comfortable, beddings were clean and staff were friendly. Food was great and breakfast was good. Wifi is ok at reception and dinning area. Rooms are quiet and quality sleep is assured.

They need to get new towels for the bathrooms. Add wifi routers on the floors to get all rooms with Wifi access. Otherwise no other issues.

Stayed November 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    8
    7
    6
    0
    0
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Families
0
6
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Vancouver
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 30, 2013

We stayed here in between our gorilla & chimpanzee trekking (Oct 24 & Oct 29). Staff are friendly and courteous. Although they do not seem to communicate amongst each other. We agreed upon a late check out on Oct 30 (12pm instead of 10 am) and housekeeping still tried to come in the room at 915 am to clean the room. An hour later we received a phone call to tell us check out was at 10 am. At the breakfast buffet, I was asked twice by 2 different servers my room number. The breakfast buffet was good on Oct 25 - maybe because we were there when it opened. Oct 30 - arrived at the buffet about an hour before closing and it was mediocre. You can tell that food items had been sitting on the warmers for awhile. Rooms are large and comfortable. This hotel needs to invest on new hand towel & bath towels - both times we stayed here - towels are old and look unclean. Also, there is construction at or very close by to the hotel and it is very loud.
Addendum: my friend had a beer at the bar last night and the server tried to take his unfinished glass of beer away. He stopped her and when he paid the bill, she seemed very unhappy.
Good wifi connection in the rooms and also available in the lobby.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Top Contributor
144 reviews 144 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed October 23, 2013 via mobile

We stayed here for 2 nights and found the location to be quite favourable for visiting some of Kampala's religious sights (mosques, churches), which was rather convenient. The room had tv (unfortunately the sports channel had only white noise) and fridge. The room was a good size, with telephone. WiFi worked but speeds were variable between good and tediously slow, depending on the time of day. Bed was comfortable. The Aircon worked a little but wasn't that effective to counteract the heat in the room. Shower was cold one morning but an hour later was hot again. We only got 1 toilet roll, which unfortunately ran out halfway through the night! Breakfast was a bit weak really. Management generally had a good attitude to complaints. The tour organiser is quite pricey we thought (10 min drive into central Kampala quoted at 25K). For 80 bucks a night I thought the breakfast could've been a bit better, but I'm sure you can do a lot worse in Kampala.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 5, 2013

I spend 2 night in this upmarket hotel and I should say Am looking forward to more nights here. Despite the unwelcoming Attitude at the reception, commonly within the small and medium hotel, here we were made to feel at home straight from the reception. The receptionist whom I have forgotten the name was very gentle and kind to us and the bar, the Food And Beverage manager was also extremely impressive on the floor. At some point we though he was the manager. Looking for a decent and affordable accommodation in Kampala, stay here.a

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornton, Colorado, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2013

I was honored to be the very first guest at Hotel Sojovalo in Kampala and have stayed there everytime we've been in Kampala. William and the entire team are very courteous, gracious and show genuine interest in accommodating the needs of their guests. The restaurant is very good as well. A great place to base from while in Kampala, strategically located near government and shopping areas. Security is top notch as well.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala, Uganda
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2013

the hotel is good with professional service, good customer care, quality food, mordern conference hall, fumbe and butiko halls. premium bar, and restaurant with good ambiance.
the staff are so friendly and that makes you feel at home.

the hotel is clean, rooms are spacious, superb air connditioning, high speed wifi, sound proof windows and doors.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2013

I stayed for 2 nights (one before and after my trip to hike with the gorillas). The room was very large with so much extra space to walk around. The wifi was excellent. The breakfast was good. I would visit again.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sojovalo

Address: Plot 856 / 854 Rubaga Road, Kampala 256, Uganda
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #21 of 70 Hotels in Kampala
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sojovalo 3*
Number of rooms: 35
Official Description (provided by the hotel):
We are located in the outskirts of the city, in Rubaga suburb. It is about 10 minutes drive out of the city centre. Get away from the hustle and bustle of the city and come to Sojovalo. Client service is of great importance to us. We have taken great care in selecting our staff. The Hotel has a highly qualified staff with knowledge on different aspects of hospitality. ... more   less 
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