Last time i stayed here in 2009 i was very unimpressed by the service levels provided in all of the departments. Nobody seemed like they wanted to be working there. However, i am happy to report a complete turnaround. Excellent, cheerful staff who actually assist you. Reception, restaurant and housekeeping have improved dramatically. The quality of the food is very good sometimes excellent in the restaurant and the bar staff are knowledgable, limited wine options but no complaints about what was there. Lovely outdoor terrace to have a meal at.The Resort and grounds have been beautifully maintained, everything worked in my room and the walk through the gardens to the main building is lovely. Hotel grounds are very dark at night but security is ALWAYS present. I wonder if all of these improvements are because of a change in management ? I am so pleased with the resort and hope it remains this way.