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“Average place to go but prices are high for average food” 3 of 5 stars
Review of Spur

Spur
Yusuf Iule Road | Garden City Shopping Centre, Kampala, Uganda
+256 41 456 3500 ext 657
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Ranked #139 of 196 Restaurants in Kampala
Cuisines: American
Restaurant details
Jinja, Uganda
Senior Contributor
30 reviews 30 reviews
13 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
“Average place to go but prices are high for average food”
3 of 5 stars Reviewed May 29, 2013

Just went again on Monday but I've been here several times and the only reason I keep going is because they have stuff for my kids -trampolines, video games and a mini theater for the kids to watch cartoons. I would never go other than that. Food is average. Prices are high. Service is bad at times and ok other times. Only once did I get very good service and the lady who gave us the service told us she was quitting soon because of the issues at the restaurant. Never saw her again. I wish there were other child friendly restaurants in Kampala but the pickings are slim to none. They have hamburgers, steak, Mexican food (limited), salads and a children's menu. So try it out but don't expect WOW. When I'm in Kampala without the kids, I never go.

  • Visited May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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28 reviews from our community

Visitor rating
    0
    7
    15
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
clevedon
Top Contributor
86 reviews 86 reviews
15 restaurant reviews
Reviews in 42 cities Reviews in 42 cities
50 helpful votes 50 helpful votes
“You get what you see on the menu - just”
3 of 5 stars Reviewed May 7, 2013

It is a chain diner that can be good and bad. Food consistent and OK, though some poetic licence about the ingredients compared to the menu :-) But it works but wouldn't eat there every night :-)

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Contributor
20 reviews 20 reviews
12 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Low lighting means you can't see the mould”
1 of 5 stars Reviewed April 15, 2013

I took my family to Spur for a special night out and ended up having mould on my tortilla wrap!
The waiters service was very poor and the manager tried charging for service even after serving me mouldy food.
Everyone else enoyed their meals but nothing was very hot when served and initally we asked for things to be reheated and then the green mould on the wraps was the final straw!
I wouldn't mind paying the high costs if the standard was high but the service and food in the food mall is far in front!

  • Visited March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kigali, Rwanda
Contributor
20 reviews 20 reviews
14 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Average”
3 of 5 stars Reviewed April 15, 2013

Nothing speceil really, I expected more. Burgers are dry, drinks are not cold enough. I won't come back. Location is great though.

  • Visited February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
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Senior Contributor
30 reviews 30 reviews
13 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Service? what service”
2 of 5 stars Reviewed March 5, 2013

The waitress came with one menu for 2 diners. Inspite of asking her thrice, we could not understand what beers were available (we are speaking English). The location could not make mashed potatoes for me. We were not offered dessert.
Because we charged the meal, the waitress has the audacity to ask for a tip!

  • Visited March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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