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“Good setup marred by an unfortunate incident” 3 of 5 stars
Review of Silver Springs Hotel

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Silver Springs Hotel
4.0 of 5 Hotel   |   Port Bell Road, Bugolobi, Kampala, Uganda   |  
Hotel amenities
Ranked #22 of 64 Hotels in Kampala
Melbourne, Australia
Top Contributor
85 reviews 85 reviews
58 hotel reviews
Reviews in 53 cities Reviews in 53 cities
75 helpful votes 75 helpful votes
“Good setup marred by an unfortunate incident”
3 of 5 stars Reviewed September 6, 2011

This hotel is well set-up for visitors coming through. It is appropriately designed in that the pool is the focus with a bar and also a separate restaurant on two sides of it. The rooms themselves are spacious and clean, and have relatively new fittings. The floors are tiled but everything else is of decent quality. The room was clean and there was a good range of cable channels. It seems many NGOs use this for conferences and the like.

Unfortunately I had a laptop case with a hard drive inside stolen from my room, and subsequent events led me to believe that it was housekeeping (why else would someone try and open the door at 8am the next morning without knocking, supposedly to check on housekeeping matters). Given I did not fully recognise this at the time there was not much that management could do but they were quite sympathetic and it is by no means their fault. It reinforces the fact it always pays to be cautious in Africa - lock your valuables in your bags if you are going out.

  • Stayed May 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
    8
    16
    13
    4
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
New Delhi, India
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 3, 2011

a fantastic place to stay with all amenities including beautiful aesthetics, great ambience, a large swimming pool, free wireless internet 24X7, good food including Indian menus ' by an Indian Chef', good room service all the time and above all personal touch by owners and management
i rate it at 4* hotel at kampala

Room Tip: go with advance booking and try indian food
See more room tips
  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Springs Hotel

Address: Port Bell Road, Bugolobi, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #22 of 64 Hotels in Kampala
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Silver Springs Hotel 4*
Number of rooms: 92
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