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“Customer service locked out of Farid” 2 of 5 stars
Review of Farid Hotel Restaurant Dakar

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Farid Hotel Restaurant Dakar
3.0 of 5 Hotel   |   51 rue Vincens, Dakar 99, Senegal   |  
Hotel amenities
Ranked #15 of 39 hotels in Dakar
London
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Customer service locked out of Farid”
2 of 5 stars Reviewed February 14, 2012

Our four night stay in the Hotel Farid was marred by, bizarrely, issues with the lock on our door. Firstly, the cleaners perpetually forgot to lock our door, despite numerous reminders, which is hardly good security. Secondly, our lock (on one of the faded 'classic' rooms) broke, which was hardly our fault, but was dealt with as if it was.

The management hardly covered themselves in glory. We had to wait whilst they endlessly fiddled around with the lock to no avail. We asked if we could be moved to another ('classic') room whilst it was fixed, but there were none available. We eventually moved to one of the superior rooms (which were not full), but not before the management had asked us to pay the difference (which we flatly refused). They are more interested in money than customer service at the Farid.

The location is good and, as mentioned before, the Lebanese restaurant over the road is a real tasty oasis. Dakar is a lively city with a breezy climate and is well worth a visit. I'm not sure the Farid is the best option though.

Room Tip: There is a vast difference in quality between the 'classic' and superior rooms
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  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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46 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 3, 2012

Expensive hotel at £40 a night, great location, safe (someone on desk 24/7), rooms was not serviced at all during my 3 night stay (went while on holiday in the gambia) and while I am glad of the experience of travelling from Gambia to Senegal I hated Dakar, dirty, uncomfortably aggresive people following me around the streets and dead rats on the street really did for me, glad of the experience but never again.

Room Tip: Try and get an upgrade from the smaller, darker "classic rooms" which are basically small...
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  • Stayed January 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 8, 2012

Senegal is not as cheap as other African nations, and Dakar is an expensive city in Senegal, so all things considered this centrally-located hotel is good value. The rooms were large, clean, with hot water, the reception staff were friendly and helpful. If you want downtown accomodation which doesn't cost the earth then I'd recommend the Farid.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 26, 2011

Hotel Farid is located right in the center of the Plateu (downtown) Dakar, within walking distance from Place de l'Independance, the ferry to Ile de Goree, downtown markets and shopping avenues. The room are clean and ok for a stay in the city. The staff is helpful and the people at the reception usually speak other languages besides French (at least English, and possibly some Italian/Spanish). The lebanese restaurant of the hotel, located cross the street, is a nice place with great food.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2011

We booked Hotel Farid as it was the best hotel we could see with our budget and were pleasantly surprised about the quality of the hotel and friendlyness of the staff.

the hotel was clean and well designed and had good access to the internet. the restaurant was very pleasant and secluded and gave a feel that we were not in senegal at all.

the staff were very friendly and helpful and should I need to visit Senegal again I will definately book this hotel

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Jordan, Utah
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 19, 2011

I'm used to credit card charges when booking hotels, so I was a little nervous with just email correspondence for our booking. But our room was waiting for us upon our very late arrival.

The "Classic" rooms are more humble than an average Quality Inn--just well-worn basics, but clean, as anyone who travels much outside the U.S./Europe might expect. The slightly-overpriced restaurant across the street is nice, and the one up the street and around the corner was great. The staff was helpful with our tourist-y questions and poor French.

Pros: clean rooms, centrally located (walking distance to everything in Dakar), free internet access, helpful staff
Cons: some noise from stairs/hallway and streets

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2011

Stayed in Hotel Farid for the first few nights and for the last night during my first trip to Dakar. It was a wonderful introduction to the city. I particularly enjoyed the central location, especially being a first-timer in the city. The staff was excellent, helping me with not only hotel related issues but other questions as well. The rooms are simple but very comfortable, with lots of hot water and air-conditioning. In the vicinity, many restaurants are available, including local and international. Try Keur Ndiaye (just around the corner) or La Gallette. The Lebanese restaurant next to the hotel is also great. One tip for the travelers, especially if your taxi driver doesn't find the way to the hotel, always ask for Ali Baba restaurant (in Plateau), that's a well-known spot and Hotel Farid is a few blocks away from there. Overall, great place, I highly recommend it.

  • Stayed January 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Farid Hotel Restaurant Dakar

Address: 51 rue Vincens, Dakar 99, Senegal
Location: Senegal > Dakar Region > Dakar
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #15 of 39 hotels in Dakar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Farid Hotel Restaurant Dakar 3*
Official Description (provided by the hotel):
Hotel-restaurant in Dakar, Senegal: Business, Downtown, Online booking, free internet access – Wi-Fi access, taxi services (pick up at airport), change office at hotel. ... more   less 
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Also Known As:
Farid Hotel Dakar

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