The Manor hotel, well set out on a rising hill, looked splendid in its rich splendour.
I was there for a Gala Dinner with professional friends and after a sumptuous meal and relaxing environment, some of my colleagues got trapped in the panoramic lift. This is not out of place but the bizarre discovery was that there was no maintenance engineer on site and the door release key of the lift was nowhere to be found despite an admission by one of the staff that the lift had previously exhibited similar dangerous fits in operation.
The manager just simply disappeared from the scene and the staff (even the senior ones) were trading someone else off as the manager. Nobody was willing to call the Fire Service, not even the Manager when i eventually found him. Very strange!
It was a terrible half hour nightmare completely unexpected of such a high profile facility.
The staff eventually forced open the lift doors and let the poor ladies and gentlemen out.
Anxious ending to a beautiful night out.
- Official Description (provided by the hotel):
- The Manor Hotel Kigali is a 4 star hotel located in the upmarket neighbourhood of Nyarutarama Kigali.If you are looking for a place to relax, pamper yourself and enjoy great food, there is no better place in Rwanda than the Manor Hotel.This boutique hotel boasts 3 gourmet restaurents, terrace bar, swimming pool and gym, and the Cul-de-Sac de Couture - a selection of speciality-shops.AccommodationWide selection of rooms and suites: all with AC, satellite TV, Wi-Fi and voice-mailSingle RoomPoolside DoubleDeluxe DoubleDeluxe Double SuperiorExecutive DoublePresidential SuiteYou can Pay with:Credit Cards, Transfer (TT) , visa cards , bank wire transfer. (some fees may apply).Read more about usFACILITIES Wireless internet access Fully equipped conference room Fully equipped gym Massage parlor key electronic / magnetic Health club and Spa Pool Beauty saloon Dry Cleaning Service Doctor on call Tours / Tickets Technical assistance Porter / bellhop Deep soaking tub Maid service ... more less
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