We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Renovated and ugrated” 4 of 5 stars
Review of BEST WESTERN Le Saint Denis

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN Le Saint Denis to your Saves list
BEST WESTERN Le Saint Denis
2 Rue Doret B. P. 43, Saint-Denis 97400, Reunion Island   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Up To -30% Off Room Rate
Ranked #6 of 14 Hotels in Saint-Denis
Athens, Greece
Top Contributor
333 reviews 333 reviews
156 hotel reviews
Reviews in 155 cities Reviews in 155 cities
343 helpful votes 343 helpful votes
“Renovated and ugrated”
4 of 5 stars Reviewed April 21, 2014

The renovation of the rooms of this all time classic hotel in the most convenient point in St Denis made it again the top choice for those wishing to be where the action is.
At least 2 out of the 4 floors have now modern efficient rooms although in some of them the wi fi signal was weak.
The breakfast still is not very inspiring but you will not starve. After all next to the hotel are at least two attractive options.. Recommended!

Room Tip: Check your wi fi signal
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

117 reviews from our community

Traveler rating
    8
    34
    46
    23
    6
See reviews for
14
34
12
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Barcelona
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 27, 2013

The hotel is ok but nothing exceptional. It is located in the city center so you can go walking to have a dinner. The building is not very modern but the rooms are clean. There is a swimming pool.
The price was not ver high.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shad K, ECommerce Manager at BEST WESTERN Le Saint Denis, responded to this review, October 30, 2013
Dear Ewa79,

We would like to thank you for posting your comment on our hotel regarding your stay in 2012.

Renovation is now almost completed, and we’ll be happy to welcome you again in Saint Denis.

Regards,
The Saint Denis’ team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2013

Rooms are clean, sleeping quality good. Only the reception services was a bit surprise, a cold welcome and limited service information in English at the reception. We booked an ocean view room, what we got as the second room, after our notice and claim for replacements.
We used to have/get higher quality services in the European/American Best Western's hotels.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shad K, ECommerce Manager at BEST WESTERN Le Saint Denis, responded to this review, October 30, 2013
Dear Giggy2013,

Thank you for taking the time to post your comment on Le Saint Denis.

Make sure we attach value to your remarks on the welcome you received on arrival & the mistake regarding your room’s allocation. Please accept our apologies for these misunderstandings, reception team has been briefed.

Regards,
The Saint Denis’ team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 20, 2013 via mobile

A comfortable little budget hotel at a convenient location. The room was nice, small and clean and so was the bathroom. Free wifi is always a plus and the staff were very welcoming and friendly. I had a nice experience and would definitely recommend this to anyone looking for a simple accommodation in Réunion island.

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mauritius
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 21, 2013

We had an appointment for our daughter with a doctor at the eye clinic at Le Port. So we combined this with a little 4 day family getaway. We asked our travel agent to provide us with 3 hotels to choose from and this hotel was one of them. Upon the agent's recommendation - that is it was supposedly one of the best in Reunion, we booked it for 3 nights and 4 days.

It's location is about it's only selling point. We renteAs for the rest, I'm not sure if Best Western does a regular check on the properties that uses the Best Western name but if it does, then it hasn't done a check on this hotel in 30 years !! Or if it has then, Best Western standards are not what we should be after as travellers. Like most buildings in Reunion, I have the impression that the island and its people have been left back in the early 80s. This hotel should not be renovated, it should be torn down and rebuilt.

The rooms (connecting rooms because we were travelling with our children, 6 and 4 years old) were very dreary and not well-kept. The elevator to get there had wall to ceiling red carpet and was about 90cm square! The corridor/hallway was painted in a blood red colour, no windows, no outside light, and with a depressing burgundy colour carpet.

The room doors have seen better days and the carpet inside the room was stained in several places. The furniture was a dark brown colour with scratches on it, the curtains, another shade of burgundy red and the bedcover simply awful, torn in one corner.

The mattress had a sagging hole on the left hand side and made it very uncomfortable to sleep on. The sheets were so small that they came out from under the mattress as soon as you got in the bed. The pillows - 1 pillow per person ! were peices of foam shoved into oversized pillow cases. Our kettle didn't work. Tea and coffee sachets were placed on a white plastic tray in the clothes cupboard. Plastic cups.

The airconditioning worked but made a lot of noise from 8pm onwards. It seemed to settle after midnight.

The breakfast was very ordinary. The dining room again a delapidated brown and dreary ambiance. The pool was clean but the area is very old and unattractive, the walls are cracked everywhere and there is a huge sewage/water pipe that goes from one end of the wall to the other. The view is of the hotel facade - old, stained window panes.

The front office staff were very friendly and the rooms and bathrooms were made up every day.

This trip was decided at the last minute and I trusted the travel agent and let them book it for us. I didn't check the Tripadvisor reviews as I usually do before booking any hotel. I certainly will NOT forget to do a thorough check next time. For the price we paid, I don't think it is fair to mislead travellers this way. It's rather embarassing that Best Western has a property like this to its name.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Saint-Denis hotels

Mauritius
1 review
2 of 5 stars Reviewed December 5, 2012

We had a doctor's appointment at Bellepierre Hospital, so we chose this hotel as it was well situated. We were shocked to see the Stained carpets in the corridors leading to our rooms, and even more discouraged that the stains were also in our room.There was a bad smell in the rooms as we were given a somoking room which we had not asked for! This "hotel"needs serious uplifting and renovation!!!

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2012

The design is to be highlighted.i can't say the room is big though,and the designer worth big applause!

The bed is at the centre,the bath tub behind a piece of translucent glass with dime light,besides there's an open wardrobe. The hotel is inside an alley and it won't be bothering even my room has big windows. Nespresso is provided,oh my my I really like it. There's a freezer,that I could stored yogurts.

It is tidy,guessed it was renovated?

The staff were helpful and friendly.


Quite a number of brasseries are around.
walking straight along the street there's a Monoprix for groceries.Its within walking distance to go to the Gare du Nord.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Le Saint Denis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Le Saint Denis

Address: 2 Rue Doret B. P. 43, Saint-Denis 97400, Reunion Island
Phone Number:
Location: Reunion Island > Arrondissement of Saint-Denis > Saint-Denis
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 14 Hotels in Saint-Denis
Price Range (Based on Average Rates): $$
Number of rooms: 118
Official Description (provided by the hotel):
The Best Western Le Saint Denis is ideally located in the earth of the capital of Reunion Island. We offer all conveniences for the business traveler and are highly recommended for tourists touring the island. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Despegar.com, HostelBookers, Travelocity, Agoda, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Le Saint Denis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Le Saint Denis Hotel Saint-Denis
Saint-Denis Best Western
Best Western Saint Denis
BEST WESTERN Le Saint Denis Reunion Island/Saint-Denis

Owners: What's your side of the story?

If you own or manage BEST WESTERN Le Saint Denis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.