I stayed here for 4 nights and honestly, it was truly a terrible experience.
The good. Most of the staff are courteous but lack the requisite hospitality training.
The bad: The food is absolutely terrible. One my first night, I ordered dinner. It was undercooked and when I complained, they have the nerve to try and charge me for the replacement meal. The breakfast buffet has really limited options but even worse, the eggs are soggy, oatmeal caked up, the bread and buns did not taste fresh and the orange juice was sour. The eggs and sausages seemed to be fried in really old oil used to fry other stuff. Complimentary water is not offered in the rooms even though they charge the equivalent of $250/night. The rooms are poorly cleaned and it would seem that they simply make the bed and empty the bins. They do not clean the bathrooms. The staff do not have the training that lets them understand that shouting or talking really loudly to each other in the restaurant is uncouth. Finally, the food is not particularly tasty and it is certainly overpriced. The hotel ensures that they nickel and dime every guest till check out. Really shameful. If there was a manager on site, I did not see one.
The air conditioner in my room was leaking badly and it made the room damp. The internet service is spotty and the TV channels lacked variety and lost signal for the most part.
I DO NOT recommend this hotel and will certainly never stay here again.
- Official Description (provided by the hotel):
- A star class boutique hotel at the heart of Federal Capital in Nigeria Summerset Continental Hotel offers exceptional business and leisure in comfort and style. The hotel prime location having mix business and shopping offers easy access to the city’s entertainment making it perfect place to stay in Abuja. Summerset Continental Hotel is located in Maitama District, to the north of the city, with the Wuse and Central Districts lying to its southwest and southeast respectively. This area is home to the top bracket sections of society and business, and has the reputation of being very exclusive and very expensive. Interesting buildings include the National Communications Commission Headquarters (NCC), National Universities Commission (NUC), Soil Conservation Complex, and Independent National Electoral Commission (INEC). The British High Commission is located along Aguiyi Ironsi Way, in Maitama. Maitama District is home to many of the European embassies in Nigeria and Maitama Amusement Park is another exciting place where children and adults go to have lots of fun. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jovago.com, Expedia and Hotels.com so you can book your Summerset Continental Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.