Having read what this establishment offers (on a different website other than Tripadvisor) and having chosen to stay there, the following feedback applies:
1. All rooms were advertised as having aircon - this was not the case as we were put up in a room with only a very noisy ceiling fan. We were offered to be referred to a different establishment but declined this due to the fact that the landlord indicated that the room was cool enough with the ceiling fan.
General attention to detail/finesse which should accompany any establishment was evidently lacking, i.e., the room was very basic with no door between the room an bathroom/toilet, with only a curtain separating the two areas - you could use a separate toilet but had to leave the room for this and cross a passage to get to it. Tea and coffee was made available in the room, but with no fresh milk. The bar fridge was empty with not even a jug of cold water inside it.
We we offered free breakfast as compensation which in itself was provided after the agreed time and was significantly insufficient to feed us and the other guests around the table.
Our constructive criticism/feedback to the landlord was received with low enthusiasm and we will certainly not use this establishment in future again.
- Official Description (provided by the hotel):
- We have large newly renovated rooms with en suite bathrooms. Situated in quiet suburb of Windhoek, pool, free internet, air con, breakfast. Five of the six rooms have their own private gardens for our visitors to have a barbeque or simply to sit outside and enjoy the local bird and lizard residents. Borders open veld with beautiful large Acacia trees. Central pool and breakfast area. Wireless internet, DSTV channels, air con, Roof fans, frozen meals available for sale. On site parking. Transport can be arranged via reliable taxi service. Ideal for nigh stargazing from the safety and comfort of our pool area or your own garden/patio. Two large family rooms can accommodate at least six persons comfortably. Come and enjoy a peaceful stay and relax in the warm African sun! ... more less