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“Warning Criminals!” 1 of 5 stars
Review of Hotel Pension Alexander

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Hotel Pension Alexander
10 Beethoven Street, Windhoek, Namibia   |  
Hotel amenities
Ranked #63 of 70 Windhoek B&B and Inns
Solingen
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Warning Criminals!”
1 of 5 stars Reviewed December 26, 2013 via mobile

For a checkout after 10 o`clock they wanted to charge us another day. In their manual 12 o`clock was therefore noted. As we talked about it before, the time was okay. So they changed roules just as they needed it. To get the payment they imprissoned us as they did not open the gate and did not let us go. We at first tried to call the police. As we did not get them we had to brake out brutually to get free. The rooms are as small as the beds and the toilets where not clean. The management was unfriendly.

  • Stayed December 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Sleep Quality
    2 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Niagara
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed July 23, 2012

Since my work was at the nearby Polytechnic, I thought I would stay at a nice B&B rather than a stuffy standard business hotel. The room was fine (though there was no bar soap), and the staff at breakfast were helpful and friendly. However, without getting into the gory details, I had a lot of trouble connecting to the internet, finding a plug in which to charge my laptop, paying my bill by credit card, etc. The manager/owner was on holiday, which of course she is entitled to be - but the staff should at least be empowered to handle any issues that might arise (for example, the night auditor was not physically able to call the manager because he did not have minutes on his cellphone and the office phone could not be used to call a cellphone - what if there had been an emergency?). This place is probably fine for backpackers and tourists, but not if you need basic business services.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Pension Alexander

Address: 10 Beethoven Street, Windhoek, Namibia
Location: Namibia > Khomas Region > Windhoek
Hotel Style:
Ranked #63 of 70 B&Bs / Inns in Windhoek

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