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“Lacking” 2 of 5 stars
Review of Hotel Pension Steiner

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Hotel Pension Steiner
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| P.O.Box 20481, Windhoek, Namibia   |  
Hotel amenities
Ranked #41 of 73 Windhoek B&B and Inns
New York City, New York
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Lacking”
2 of 5 stars Reviewed September 13, 2011

The only good things this hotel has going for it are the location (a 3 minute walk from the main street) and the staff. In all other respects it is not good: the walls are paper-thin; the only bathroom supply was an unwrapped bar of soap; some of the lights in the room did not work, nor did the heat; the shower had almost no water pressure or hot water; and although there were extra pillows in the closet there were no extra pillowcases. (We stayed here on both ends of our trip to Namibia, in 2 different rooms.)

  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
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41 reviews from our community

Traveler rating
    7
    17
    9
    6
    2
See reviews for
7
20
3
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Lyon, France
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 6, 2010

Arriving in Namibia for the first night, and leaving Namibia on our last night, we had the pleasure of staying at Hotel Pension Steiner. Very conveniently located in the center of town, it is quite a surprise to see a tropical garden and swimming pool. The rooms are well-equipped and spacious, however not to be called cozy. Staff is friendly and discrete, not seen too often. I would recommend Hotel Pension Steiner for its affordable price, good location, garden, and swimming pool.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidelberg
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 18, 2010

No improvement to 4 years ago. Reception staff not helpful and not cooperative.
Unsafe location near centre of town, Taxi needed (recommended by management for safety reasons) to get to and from near by restaurents.
Some of the rooms extremely small, loud, many guests and cars leave very early in the morning.
The garden is a little oasis!

  • Stayed September 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 19, 2010

everything was fine and I felt very secure. Car parking available in inner courtyard. Beds were hard but ok. Separate toilet from shower and washbasin. TV had three German stations and three English stations. Safe available. Breakfast ample with German delicacies. Staff very helpful with individual city maps. Excellent location with safe surroundings. Try the Kentucky Fried Chicken across the street for good quality chicken dishes. No internet facilities that I was aware of, but available on Fidel Castro around the corner.

  • Stayed July 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2010

This makes the third time I've stayed at the Pension Steiner over the years and it remains pretty much the same - a clean, comfortable, safe place to stay convenient to the heart of Windhoek. It is just three blocks from the Kalahari Sands, an easy walk to the main tourist areas of the city. It is walled and gated with 24 hour security at the gate. It has a pool and pool side area, & a dining area where a full breakfast is served as part of the price of the room. The staff is efficient, friendly and ready to serve. The rooms are quite nice and all have an honor bar in them, a nice feature when you want a cool one on demand. They don't have a lot of rooms, so advance booking is a must.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pension Steiner

Address: | P.O.Box 20481, Windhoek, Namibia
Location: Namibia > Khomas Region > Windhoek
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #41 of 73 B&Bs / Inns in Windhoek
Number of rooms: 16

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