Very pretty hotel! Nice decor and colonial.
Service - not great for the standard expected.
Took an hour to check in because you can't really communicate with the staff. Requested for a room for one person (after an hour of explanation) end up with a room having two single beds.
Tv some how lags?
The blanket is those old furry ones, but they cover it with clean sheet.
Got international plug Internet is included.
Very good location and afternoon tea is pretty good.
- Official Description (provided by the hotel):
- The “Grand Dame” of Africa, as the Polana Serena Hotel is widely known, is a must-see historical landmark when talking about the city of Maputo. The elegance and splendour of its façade are the living memory of bygone colonial times; its luxurious interiors whisper stories of the many generations who spent nights protected by the hotel’s majestic walls, kings and queens, ambassadors and presidents, princesses and common travellers; its gardens, perfect and romantic lookouts offer a breathtaking view over the Indian Ocean.Built in 1922 in the heart of Maputo, one of the most exclusive residential areas, the Polana Serena Hotel belongs to the elite of the most famous hotels in the world. The splendor of its colonial lines blend tradition and art, making your stay an unforgettable journey through the past, looking to the future. Faithfull to the Serena Group philosophy of integrating architecture with cultural heritage, the Polana Serena Hotel offers a mix of elegance, grandeur and ethnicity, in a space equipped with the most modern solutions, luxurious facilities and excellent service. ... more less
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