I stayed at this hotel for about two months. Its location is convenient, with a number of good restaurants next door. Overall the hotel is clean and professionally managed. There was a water leak in the ceiling of the corridor outside my room the whole time I was there; I was a bit surprised they never fixed it. Instead they just put a bucket there to collect the water.
Since there are restaurants next doors, other than breakfast I only ate at the hotel once. I had a sandwich which was OK but overpriced. The breakfast buffet is great, but I noticed how the staff informed another guest that you are not allowed to take photos of the breakfast. Don't ask me why.
The gym is quite good for a hotel, with friendly staff who will volunteer as your personal trainer pending the number of guests. I never tried the swimming pool, but it is small so if you come to Maputo to swim you may consider staying at another hotel (e.g. Polana or Indy Village).
The roof top gives you a great view of Maputo; worth visiting even for non-hotel guests.
The staff at the reception are nice, but are not too service minded. First they asked me to pay for my whole hotel stay when checking in, which is quite unusual. I have no idea what would happen if I’d paid and then decide to move out prior to the reserved time. Anyway, since I was staying for such a long period of time they said a preauthorization would suffice (!)
After a first few weeks I was asked to pay for the days I had spent at the hotel. Fair enough. However, I asked to continuously pay for my stay in tranches since I was using a debit card with a purchase limit of $5,000 per day, meaning I would not be able to pay for the entire stay when checking out. But for some weird reason the reception staff always found an excuse not to process my payments. During my last week at the hotel I returned to the reception every day to pay – explaining my situation – but they always asked me to come back the next day (either the system was down, was being restarted, the manager was not there, etc.). So, of course, when checking out I could not pay. Luckily I had transferred money to another account, meaning I could use another debit card for half of the sum.
- Official Description (provided by the hotel):
- At the 5 star Avenida Hotel, you have 159 fully equipped luxury Rooms, of which 7 are Suites and one Presidential Suite. Every Room is equipped with free Wi-Fi internet, Air-conditioning, Satellite TV, Radio, Internet, and many other details that will surely make for a very pleasant stay, including our Health Club, so that, even when on vacation, you can keep fit. At your disposal there's a Swimming-pool and a Panoramic Bar, and you can enjoy the local and international specialities at our luxury Restaurant. ... more less
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- Also Known As:
- Avenida Hotel Maputo