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“Central, but expensive 2.5 star” 2 of 5 stars
Review of VIP Grand Maputo Hotel

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VIP Grand Maputo Hotel
4.0 of 5 Hotel   |   Avda 25 de Setembro 692, Maputo, Mozambique   |  
Hotel amenities
Ranked #13 of 22 hotels in Maputo
Johannesburg, South Africa
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
“Central, but expensive 2.5 star”
2 of 5 stars Reviewed September 12, 2012

Expensive for what you will be getting at the price, wifi does not work very well. Got to my room to find shoes, half finished waterbottles, a full ashtray and an unmade bed... I felt like Goldilocks in Maputo! The hotel transfer from the airport is in an unsafe vehicle and they can really spend some money and sort that out. I can forgive them everything, but not that transfer!

Room Tip: Rather book a private transfer ot taxi
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  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 people have reviewed this hotel

Traveler rating
    3
    16
    29
    29
    15
See reviews for
4
2
8
69
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 2, 2012 via mobile

This hotel is classified as a 5 star, but u would not even rank it 3 star. The room carpets were dirty the walls were dirty. There shower mat was dirty. The check in staff were slow... They did not have non smoking room(that's ok I decided to take it)

  • Stayed August 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
1 of 5 stars Reviewed September 1, 2012

I recently stayed at the VIP Maputo for 4 days on business trip. Internet services are frustrating to say the least and connections on wi-fi are a waste of time. I experienced no hot water on 2/4 mornings even after waking up early to shower.

Breakfast is average at best.

Staff at reception and the duty manager Mohammed are totally oblivious to time, at checkout it took me 25 minutes. I will never stay there again.

Don't waste your money, rather stay at Cardoso Hotel or Southern Sun.

  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pta.
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 16, 2012

Stayed 3 nights on business trip. No hot water at all. No matter how you ask or complain they don't fix it. Ladies the hair dryer is more like a vacuum cleaner that make a huge noise but definatly not usefull at all. Staff rude and breacfast most definatley not 5 star. Toilet cracked in room. Upholstery in foyer stayned. 1 towel per room. Lots more... Never again for 250 USD.a night. Hotel classed incorrectly more a 2 star than a 5

Room Tip: Don't choose any at VIP hotel Maputo.
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  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 21, 2012 via mobile

After negotiating for a better price, I heard that they give good corporate discounts if you have good partners in Maputo!
Well, this could be a very good hotel if it is well managed and run but you have all average! Poor rear vice in all departments!

Anyways I only came to this hotel since all the good ones were full, I do not think I ll ev go back.

Stayed September 2011, traveled on business
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High Peak Derbyshire
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 7, 2012

Hotel is past its best day and showing signs of deterioration. Check in was slow and the staff seemed easily flustered with only about 8-10 people trying to check in and 4 staff in attendance. The rooms are average, carpets are well worn and marked, the views from the rooms are unimpressive. The TV can show only a few local channels with none being international. Rooms are noisy but the air-con works ok. Rooms are clean, no mini bar, safes are emplaced within each room and work ok. Food is the same buffet each day and very repetitive, service in restaurant is very poor. The staff don’t keep on top of clearing the tables and do not keep an eye on the guests needs, quite often requests for tea and coffee are ignored. The biggest complaint is the lack of hot water for washing in the mornings. There is a small swimming pool but no fitness facility. On the plus side the conference facilities are excellent and very popular, the manager reacts to requests quickly, the beds are comfortable, there are fridges in each room, staff are friendly, the porters are efficient, transport ordered arrives on time, the hotel is about 3 mins walk from ocean. The hotel is about 25 mins from Maputo airport.

Room Tip: Good for business but that about it.
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 21, 2012 via mobile

requests for service go unanswered multiple requests tequired to get served even when servive areas are quite advertised wifi connect n rooms only works in lobby 'business' centre is only an internet room Not 4 star

  • Stayed June 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about VIP Grand Maputo Hotel

Address: Avda 25 de Setembro 692, Maputo, Mozambique
Location: Mozambique > Maputo Province > Maputo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Maputo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — VIP Grand Maputo Hotel 4*
Official Description (provided by the hotel):
The Grand Hotel Vip Maputo is certainly your gateway to the capital of Mozambique. Just 15 minutes from Mavalane International Airport, is located in one of its most prestigious arteries, Av. 25 de Setembro, overlooking Maputo bay. Offering 188 rooms, 6 Junior Suites and 6 Executive Suites. At your disposal you may also find a Restaurant, Cocktail Bar, outdoor swimming pool and a huge Conference Center, with several rooms of different capacities, from 12 to 500 people. Nearby, only at a few meters, it’s possible to visit the FACIM - Exhibition Fair. ... more   less 
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Also Known As:
Vip Hotel Maputo

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