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“The service is very poor!” 1 of 5 stars
Review of Tribute Guest House

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Tribute Guest House
Corner Kingsway and Kofi Anan Road, Maseru, Lesotho   |  
Hotel amenities
Ranked #7 of 16 Maseru B&B and Inns
1 review
4 helpful votes 4 helpful votes
“The service is very poor!”
1 of 5 stars Reviewed November 1, 2012 via mobile

It all starts with the receptionist,she has this scary and unfriendly,don't talk to me face and indeed she is!they are not there late evening and early morning.the service is poor.
there's only one room with a fridge the rest no,the carpets are a bit dirty.
As for food I didn't have the chance to eat them so no comment.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sun014, Owner at Tribute Guest House, responded to this review, March 22, 2014
Thank you so much for this review. We take all comments seriously and constructively. Albeit much time has passed since the posting of the above review and our attendant response we have, to the extent possible, tried to address the issues raised.

We wish to notify our guests that our front desk reception has always and continues to close at 2200hrs after which arrangements are in place for receiving and welcome late arriving guests. Also, all our rooms now have fridges. Next time, you are encouraged to taste our breakfast or any of our meals and submit your comments which will be highly appreciated.

As the owner of Tribute Guest House I take the provision of good accommodation, food and friendly service to be of the utmost importance and we are certain that several of our other clientele can attest to this. Once again thank you for your comment. We sincerely look forward to receiving and serving you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    1 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Additional Information about Tribute Guest House

Address: Corner Kingsway and Kofi Anan Road, Maseru, Lesotho
Location: Lesotho > Maseru District > Maseru
Hotel Style:
Ranked #7 of 16 B&Bs / Inns in Maseru
Also Known As:
Tribute Guest House Lesotho/Maseru

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