We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The service is very poor!” 1 of 5 stars
Review of Tribute Guest House

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Tribute Guest House to your Saves list
Tribute Guest House
Corner Kingsway and Kofi Annan Roads | Florida, Maseru 100, Lesotho   |  
Hotel amenities
Ranked #4 of 21 Maseru B&B and Inns
1 review
4 helpful votes 4 helpful votes
“The service is very poor!”
1 of 5 stars Reviewed November 1, 2012

It all starts with the receptionist,she has this scary and unfriendly,don't talk to me face and indeed she is!they are not there late evening and early morning.the service is poor.
there's only one room with a fridge the rest no,the carpets are a bit dirty.
As for food I didn't have the chance to eat them so no comment.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sun014, Owner at Tribute Guest House, responded to this review, March 22, 2014
Thank you so much for this review. We take all comments seriously and constructively. Albeit much time has passed since the posting of the above review and our attendant response we have, to the extent possible, tried to address the issues raised.

We wish to notify our guests that our front desk reception has always and continues to close at 2200hrs after which arrangements are in place for receiving and welcome late arriving guests. Also, all our rooms now have fridges. Next time, you are encouraged to taste our breakfast or any of our meals and submit your comments which will be highly appreciated.

As the owner of Tribute Guest House I take the provision of good accommodation, food and friendly service to be of the utmost importance and we are certain that several of our other clientele can attest to this. Once again thank you for your comment. We sincerely look forward to receiving and serving you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

5 reviews from our community

Traveler rating
    1
    2
    0
    0
    2
See reviews for
1
1
Solo
0
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Tribute Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tribute Guest House

Address: Corner Kingsway and Kofi Annan Roads | Florida, Maseru 100, Lesotho
Location: Lesotho > Maseru District > Maseru
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 21 B&Bs / Inns in Maseru
Price Range (Based on Average Rates): $
Number of rooms: 11
Official Description (provided by the hotel):
A comfortable, attractive guest house located a stone's throw from the Lesotho South Africa border, which is the main gateway into Lesotho. It is also located within close proximity of the Central Business District, offices, malls and banks. The layout between the guest rooms and the other amenities gives it a warm and homely feeling. Each room has access to a private sitting area and garden. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Tribute Guest House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tribute Guest House Lesotho/Maseru

Owners: What's your side of the story?

If you own or manage Tribute Guest House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.