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“The best hotel to stay in Bissau” 3 of 5 stars
Review of Azalai 24 Septembro

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Azalai 24 Septembro
4.0 of 5 Hotel   |   Avenue Pansau Na Isna | Santa Luisia, Bissau 285 , Guinea-Bissau   |  
Hotel amenities
Ranked #2 of 5 Hotels in Bissau
Downings, Ireland
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“The best hotel to stay in Bissau”
3 of 5 stars Reviewed May 20, 2013

There are not many hotels in Bissau - this is a converted army camp. The rooms are small and basic. There is free wifi which works quite well. The food choice is very limited and service is slow. Surprisingly few mosquitos. We arrived late at night after a long flight (free transfer from the airport) with a prior booking - the staff on duty demanded full payment in cash for our whole stay in arrival - They were quite rude. I then said I would pay by credit card, but the phone lines did not work so we paid cash for one night and they allowed us into the room to be sorted out the next day. The next day we went round some other hotels and found them to be much worse and very much more expensive!!! At any rate, we spoke to the management and they told us that the staff on at night were students and did not know the proper procedure.
No safe in the room, and if you pay by cash be very careful -the hotel gives an exchange rate of 400CFA to the USD - when we were there the real exchange rate was 503CFA to the USD! Go to the local bank and change your money into CFA - or make sure your credit card charge is put through in CFA and not USD or Euro. The vehicle to bring us back to the airport broke down twice on the way there and we nearly missed our flight. OF importance - we did not know that the Royal Air Maroc flight check-in desk CLOSES at midnight for a 3am flight and you have to go and book in your luggage and get boarding passes during the evening and then return to the hotel and rest for a while before going back to the airport - nobody tells you this sort of thing at the hotel - but it was easy to negotiate late checkout at no extra cost.

Room Tip: Try to get a room near the end of the block nearest to the reception/dining block - then the wifi wi...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    2
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    11
    1
    0
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Families
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Berlin
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 6, 2013

Bissau has very limited choices in hotels, and even more limited choices where people actually reply to e-mail... Online booking apparently did not go through, so I reserved directly via e-mail.

Airport-pickup was no problem. The hotel is located 1-2 kms outside Bissau center, but you can easily walk there (or take cabs or public transport). Plenty of shops in the area, but to have dinner I would recommend to go elsewhere in Bissau (the onsite restaurant is quite basic and overpriced).

The hotel is located in a big, nice garden, and the rooms are absolutely fine, with A/C, if a bit spartan. Do not expect 5* luxury - basic, but clean and functional. Safety box is available. There is a big wall with security around the hotel, so safety is not of an issue. A good choice.

Stayed March 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 19, 2013

In Bissau, it´s a fair option, one of the best in town. Rooms are basic and small, electric wiring is weird as often you cannot switch off the lights without switching off the a/c. In an oversized hotel with few customers, dinner still takes a long time

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex, UK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 20, 2013

I stayed here for a few nights on business recently interspersed with 2 nights in the interior. This was my first time in Guinea-Bissau. On arrival at 10pm I found the reception staff to be quite efficient but somewhat officious. English is not generally understood. The room was small and the shower room uninspiring. Breakfast was not great. Dinner was much better with well prepared food. Free wifi (but slow)There is a well kept pool (although I didn't swim). So what makes this four stars? Simply having to stay somewhere else inland for two nights and then returning. It is infinitely better than the general standard of the country. If I return to Bissau I shall stay here again.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 28, 2012

Perfect for a 5 day business trip. Internet just about OK. Rooms are fit for the job but wouldn't be right for a holiday.
Breakfast gets a bit monotonous and the lunch/evening menu is unadventurous but passable in the current circumstances.
I haven't seen elsewhere but don't really need to, this is fine.

Room Tip: The suites are better for longer stays
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Austell, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 30, 2012

I stayed in the hotel for a week while I was in Bissau for work. The hotel is enclosed and secure in a cul de sac a little way out from the city centre. There were large wooded grounds and a big swimming pool which made the whole atmosphere very relaxing. The bedrooms are large 3 roomed bungalows with air conditioning, wifi and a drinks bar. Water pressure in the shower was low but this was unavoidable. Cleaning of the rooms was done well.

There was plenty of comfortable seating in the long lounge. Unlike one other reviewer I thought the restaurant was fine with a varied menu. The range of food available for breakfast was not as varied as you would expect to find in a western hotel but it was perfectly reasonable. My only criticism is that the service at the bar was incredibly slow.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zermatt, Switzerland
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 16, 2012

Stayed at Azalai Hotel Bissau with very large rooms, very clean and restaurant serves good food in the evening. WLAN works very well in Lobby and is free of charge. For African destinations I was positiv surprised.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Azalai 24 Septembro

Address: Avenue Pansau Na Isna | Santa Luisia, Bissau 285 , Guinea-Bissau
Location: Guinea-Bissau > Bissau
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Bissau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Azalai 24 Septembro 4*
Number of rooms: 100
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Also Known As:
Azalai 24 Septembro Hotel Bissau

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