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Sheraton Addis: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 26 reviews
26 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
5
3.0 of 5 stars
2
2.0 of 5 stars
5
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 17 hotels in Addis Ababa
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 294
Description: Five-story sandstone building situated on a hilltop next to National Palace; within walking distance to government offices. This description is based on information provided by the hotel.
Address:
Taitu Street, PO Box 6002
Addis Ababa
Ethiopia
Check Rates: $332 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sheraton Addis

( 18-22 of 26 )
“A beautiful disappointment”

Sheraton Addis

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2 of 5 stars
Rehoboth, MA, USA
Apr 27, 2006
26/33 found this review helpful

We were very excited to be staying at the infamous Addis Sheraton, bur despite the palacial surroundings we encountered one disappointment after another. On check in, we were told that our rate booked through Sheraton Internation/Starwood would not be honored. We made it up to our room/butler service about 2:00 a.m. after a long flight. There was no water in the room and our minibar would not open. After 1 1/2 hours, 2 maintenance workers and butler all came in and out to attempt to open our minibar, they finally gave up, brought us water and we went to bed. The fridge wasa fixed the next day. We had a family emergency and needed to arrange transport the next morning to the southern part of the country. The one conierge was so overwhelmed, he did not get back to us for 2 hours, by which time we had made our own arrangements. Each meal we ate there included one mishap after another, including a pot of coffee brought without any cups, waiting 45 minutes for cups, by which time the coffee was cold. Although courteous, the service was slow in every respect. After 5 days it took over 1 hour to check out at which time our original rate was in fact honored, but the overall experience was very disappointing. The Sheraton caters to groups and diplomats. If you are on your own, be prepared to be overlooked.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theworldexplorer's Summary
Date of Stay: June 2004
Member since: March 04, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Average price*: $332 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Watch out for the food”

Sheraton Addis

Dec 1, 2005
27/58 found this review helpful

Staying in a 3rd world country you always have to worry about what you are eating. Three of us ate at the Sheraton and all were horribly sick. I ate there at the very end of my month-long trip to Addis. The food that I ate at the orphanage was cleaner than the Sheraton. Just be careful..use the same precautions as you would anywhere else in Addis. Don't let the Sheraton name fool you, the food is still not safe for Americans. The hotel is absolutely beautiful though and the staff is excellent!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2005
Member since: December 01, 2005
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Average price*: $332 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“My Luxurious Stay at the Sheraton”

Sheraton Addis

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4 of 5 stars
Cincinnati, Ohio
Nov 29, 2005
21/30 found this review helpful

I acctually lived in Ethiopia for most of my life. My parents are Americans who decided to work in Addis Ababa. I stayed at the Sheraton for almost a week for my friends birthday. We were delighted by the underwater speakers in the pool and the delicious dining that we were provided with! Also the great buffets that they had!There was great shopping too! The rooms were very clean and comfortable to stay in! They had good maid service every morning if you chose you wanted it they would make the beds straighten the rooms and clean the bathrooms. They also provided more soaps and shampoos,gave us clean towels, and filled our fridge. In my mind this was the perfect kind of hotel!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: August 2003
Member since: November 29, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
An amazing honeymoon, Families with young children, Families with teenagers, Tourists
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Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“The best hotel in the world”

Sheraton Addis

Sep 14, 2005
16/29 found this review helpful

Ths hotel was great. The swimming pool was amazing with underwater speakers which delight the ear when swimmming. A excellent selection of dining areas located in the most luxurious surroundings serving cuisine from around the world including indian and french. A shopping arcade with high class products on sale and delightful staff . Its feels like you have walked into paradise. In my opinion o london or New York hotel can out do Ethiopia,AFRICAS, IN MY OPINION THE WORLDS MOST GREATEST HOTEL,

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2005
Member since: September 14, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Poor Service for a 5 star Hotel!!!”

Sheraton Addis

Sep 10, 2005
24/40 found this review helpful

Hotel is very elegant and modern. The service was horriable. The room service specially was unacceptable for a 5 star hotel. We stayed for 4 days and were very disappointed. We complanied to the managers about the service but they didn't seem like they cared. I definetly don't recommand anyone to stay at sheraton. We checked out early and went to stay in Hilton, Addis. Hilton had 10 times better service than the sheraton for a 3 star hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: September 2005
Member since: September 10, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
I recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Sheraton Addis

( 18-22 of 26 )
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Sheraton Addis Also Known As

Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia