I acctually lived in Ethiopia for most of my life. My parents are Americans who decided to work in Addis Ababa. I stayed at the Sheraton for almost a week for my friends birthday. We were delighted by the underwater speakers in the pool and the delicious dining that we were provided with! Also the great buffets that they had!There was great shopping too! The rooms were very clean and comfortable to stay in! They had good maid service every morning if you chose you wanted it they would make the beds straighten the rooms and clean the bathrooms. They also provided more soaps and shampoos,gave us clean towels, and filled our fridge. In my mind this was the perfect kind of hotel!!!

Ths hotel was great. The swimming pool was amazing with underwater speakers which delight the ear when swimmming. A excellent selection of dining areas located in the most luxurious surroundings serving cuisine from around the world including indian and french. A shopping arcade with high class products on sale and delightful staff . Its feels like you have walked into paradise. In my opinion o london or New York hotel can out do Ethiopia,AFRICAS, IN MY OPINION THE WORLDS MOST GREATEST HOTEL,

Hotel is very elegant and modern. The service was horriable. The room service specially was unacceptable for a 5 star hotel. We stayed for 4 days and were very disappointed. We complanied to the managers about the service but they didn't seem like they cared. I definetly don't recommand anyone to stay at sheraton. We checked out early and went to stay in Hilton, Addis. Hilton had 10 times better service than the sheraton for a 3 star hotel.

My stay in Addis was part of a humanitarian trip to aide the people of Southern Ethiopia. At first I was annoyed that my hard earned money was to be spent on a few nights in a luxury hotel...but the staff more than made up for my discomfort in the contrasts of Ethiopia.
I was greeted by name, and greeted each staff member by name because of their well-placed name tags. Each person was willing to tell me the meaning of his/her name and engage in conversation with me, no matter what their job title: from the sweetest maid to the strongest security guard to the concierge and door greeter. Each one made my stay special and fun. They admired me when I wore Ethiopian dress, encouraged my learning of Amharic and Oromo languages, and spoke with me in both English and French when the occasion arose.
The concierge located a driver for my large group to tour the Mother Theresa compound, a local orphanage, and to shop within 40minutes of my request.
The business/computer office staff helped make phone calls and internet connections when our safari fell through. The tour office put together a wonderful city tour with Timket, when our group was emotionally at its lowest.
The service staff in the buffet restaurant cheerfully created hot chocolate for me each morning without me even saying a thing, once they knew that I liked chocolate. I even got to converse with the French chef, in French!!
The building may have been built by a Sheik, but the hotel is run in the humble gentle manner of Ethiopia...a spirit that I found alive and well in the Sheraton Addis Ababa.
Give my love to everyone...I may have forgotten all your names in the rush of daily life back in California, but I will never forget your kindness and thoughtfulness. I will definitely return to Ethiopia and the Sheraton!!
With Love, My prayers too!
Deborah Lucena
Village of Hope Nurse
July 22,23,24, July 30, 31, Aug 1, 2005