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“Good Standard” 4 of 5 stars
Review of Sheraton Addis

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Sheraton Addis
5.0 of 5 Hotel   |   Taitu Street, PO Box 6002, Addis Ababa, Ethiopia   |  
Hotel amenities
Ranked #4 of 70 Hotels in Addis Ababa
Turin, Italy
Top Contributor
240 reviews 240 reviews
59 hotel reviews
Reviews in 96 cities Reviews in 96 cities
110 helpful votes 110 helpful votes
“Good Standard”
4 of 5 stars Reviewed January 31, 2013

The hotel is in the standard of what one would expect from a Sheraton; The Saudi Arabian owner made good investments in the infrastructure and the whole area is quite nice.
Long time to register.
Unfortunately we hav been there in coincidence with the African Union Annual Assembly; many head of States, Ministers and politicians were in the Hotel and normal guest were a bit neglected and many inconveniences due to security or similar.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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415 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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London
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed here for one night, returning at the end of the trip with friends who were staying prior to our late flight departure. It seems like this is the hotel where those Ethiopians who have money come to hold events. Security scanner at entrance, very busy reception. Had drinks in sports bar which was nice - didn't eat in restaurants there but ate at interesting Italian restaurant - Castelli (booking essential) in Addis which is worth recommending - you could be in 50s Italy. Bedrooms large and comfortable, bathroom - good pressure/hot water etc. Stayed on exec floor and ate breakfast there which was quiet, omelette awful but fried eggs good. No free wifi unless you are on exec floor or gold member. 12 US dollars which I thought was steep for Addis. Business centre let me print boarding passes for 30 birr. There is a new Raddison Blu Hotel which could be worth a try if trying to find a modern 5star hotel as Sheraton one is a little old fashioned but nice enough. Staff helpful and courteous.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denver
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 24, 2012

Staying at the Addis Regency Hotel (a great place by the way) and decided to stop in at the Sheraton for lunch. The Sheraton may be a good place to stay, but the food we were served was horrible. The tuna fish panini was cold and tasted rotten. I had to spit out the first and only bite. The ceaser salad consisted of bitter greens in a soup of runny milk-like dressing. No anchovies as advertised in the menu. The service was horribly slow (35 minute wait with only 4 tables occupied). The Castile beers were delicious and that was all we paid for. Made it back to the Regency and had a perfectly cooked Philly Cheesesteak!

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 22, 2012

Grand hotel, a very European ambience large rooms, and extensive grounds. Very pleasant staff the airport representative is very helpful. Very classy property not cheap but good value.

As it was Christmas the hotel was beautifully decorated felt more like the US than Africa

Room Tip: Avoid a room over the 'office' bar as the music can be clearly heard in the room.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ReaderAddisAbaba, The Management at Sheraton Addis, responded to this review, January 8, 2013
Dear Guest,
We would like to thank you for taking the time to post your comments and for sharing your experiences of the hotel with others. We are also pleased to read that you are satisfied with our facilities and service which we always strive to keep it up.

We hope to see you again very soon for your next stay in Addis Ababa.

Sheraton Addis
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 14, 2012

Centrally located with easy access to taxis and other means of transport. Not far from the airport. Property is large and sprawling with manicured grounds, pool and fountains, The roses are spectacular. Good assortment of restaurants and bars. Good for business or a short break.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 30, 2012

The Sheraton in Addis is impressive as you arrive. It is in a quiet area, and we felt very safe. However, it is rather isolated, although you can find taxis to take you any where you want. We checked out other Trip Advisor top rated hotels, and although I didn't love the Sheraton, it was still the best of what we saw.

The rooms are sort of standard Sheraton fare, nothing bad but nothing great. Clean. But I must say I was shocked at the prices. Way more than you would expect to pay in this part of the world. We had our breakfasts at the hotel, which was fine, but the one dinner we had was inedible. It seemed as though the food was days old and had just been reheated. Not good at all. Note that when we were there, at least, they told us there was an Ethiopian law making it ILLEGAL to use skype or other VOIP to make phone calls! Also, there was a sign on the in-room safe recommending that the safe NOT be used, and to store valuables in the main hotel safe.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2012 via mobile

Seen some reviews that qualify "by Addis standard". Not the case here. This is an excellent hotel period. Staff seem knowledgeable and friendly, and the facility is top-notch. An oasis of comfort in a challenging city.

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Addis

Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Addis Ababa
#3 Business Hotel in Addis Ababa
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Addis 5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton

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