We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Addis: Traveler Reviews

5.0 of 5
Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Hotel amenities
Sheraton Addis
Ranked #3 of 60 hotels in Addis Ababa
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Sheraton.com Hotels.com Travelocity
and 7 more sites!
Traveler Reviews
Room Prices
Write a Review

284 reviews from our community

Traveler rating
    143
    89
    33
    11
    8
See reviews for
Families
26
 
Couples
45
 
Solo
33
 
Business
157
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Very good hotel”
5 of 5 stars Reviewed December 14, 2012

Centrally located with easy access to taxis and other means of transport. Not far from the airport. Property is large and sprawling with manicured grounds, pool and fountains, The roses are spectacular. Good assortment of restaurants and bars. Good for business or a short break.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by ASR2009 for Addis Ababa
Ask ASR2009 about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
“Expensive, but probably best in Addis”
3 of 5 stars Reviewed November 30, 2012

The Sheraton in Addis is impressive as you arrive. It is in a quiet area, and we felt very safe. However, it is rather isolated, although you can find taxis to take you any where you want. We checked out other Trip Advisor top rated hotels, and although I didn't love the Sheraton, it was still the best of what we saw.

The rooms are sort of standard Sheraton fare, nothing bad but nothing great. Clean. But I must say I was shocked at the prices. Way more than you would expect to pay in this part of the world. We had our breakfasts at the hotel, which was fine, but the one dinner we had was inedible. It seemed as though the food was days old and had just been reheated. Not good at all. Note that when we were there, at least, they told us there was an Ethiopian law making it ILLEGAL to use skype or other VOIP to make phone calls! Also, there was a sign on the in-room safe recommending that the safe NOT be used, and to store valuables in the main hotel safe.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask NancyJVR about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great by any standard”
5 of 5 stars Reviewed November 23, 2012 via mobile

Seen some reviews that qualify "by Addis standard". Not the case here. This is an excellent hotel period. Staff seem knowledgeable and friendly, and the facility is top-notch. An oasis of comfort in a challenging city.

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
Ask Ed Z about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“still the best”
4 of 5 stars Reviewed November 19, 2012

In a city where accommodation can still a bit of an adventure, the Sheraton is still the best option. Surely, we they will make you pay for it as well...
The only disappointment I experienced was the "Executive Lounge": while it comes as a courtesy when booking an executive room, most waiters there obviously expect to be tipped all the time. Otherwise, they will simply ignore you.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask kyallo about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Oasis”
5 of 5 stars Reviewed November 6, 2012

No question, the Sheraton in Addis Ababa is lovely. A grand hotel with beautifully appointed rooms. The food in the restaurant was disappointing however, fish overcooked, salad swimming in dressing and service slow.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask KathyV46 about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, The Management at Sheraton Addis, responded to this review
November 13, 2012
Dear Guest,

Thank you for taking the time to comment on your recent stay at the Sheraton Addis. We are pleased to hear that you are happy with the overall view of the hotel. While, we are concerned that the foods and service delivered to you in the restaurant was below your expectation. We would like to assure you that we pay careful attention to feedback you have provided to make immediate steps to correct any inconveniences.
We are looking forward to welcome you back in the near future.

Sheraton Addis
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Sheraton Addis
Enter dates 1 night 2 nights
 
Radisson Blu Hotel, Addis Ababa
Great value on a similar hotel
Addis Ababa, Ethiopia
4 of 5 stars 83 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Addis Ababa
Family-friendly
Hotel Soramba
Hotel Soramba 3.5 of 5 stars 38 reviews
Great value
Dreamliner Hotel
Dreamliner Hotel 3.5 of 5 stars 56 reviews
Show Prices ABS:HotelCheckRates-d2040672?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1546537?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Addis Ababa hotels
Radisson Blu Hotel, Addis Ababa 4.0 of 5 stars 83 reviews Hilton Addis Ababa 3.0 of 5 stars 294 reviews Dimitri Hotel 4.0 of 5 stars 75 reviews Harmony Hotel 3.5 of 5 stars 93 reviews
Show Prices ABS:HotelCheckRates-d1456174?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d300673?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1216715?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1217560?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 60 hotels in Addis Ababa, ranked by popularity

Been to Sheraton Addis? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Addis

Also Known As:
Sheraton Addis Hotel
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Sheraton Hotel Addis
Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Region: Ethiopia > Addis Ababa
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Addis Ababa
#2 Business Hotels in Addis Ababa
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA, Hotels.com, Travelocity, Venere, Otel, Expedia, Cheap Tickets, Priceline, Agoda and Tingo so you can book your Sheraton Addis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Addis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Addis
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices