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Sheraton Addis: Traveler Reviews

5.0 of 5
Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Hotel amenities
Sheraton Addis
Ranked #3 of 60 hotels in Addis Ababa
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283 reviews from our community

Traveler rating
    143
    88
    33
    11
    8
See reviews for
Families
26
 
Couples
45
 
Solo
33
 
Business
156
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Berlin, Germany
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“still the best”
4 of 5 stars Reviewed November 19, 2012

In a city where accommodation can still a bit of an adventure, the Sheraton is still the best option. Surely, we they will make you pay for it as well...
The only disappointment I experienced was the "Executive Lounge": while it comes as a courtesy when booking an executive room, most waiters there obviously expect to be tipped all the time. Otherwise, they will simply ignore you.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kyallo about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Oasis”
5 of 5 stars Reviewed November 6, 2012

No question, the Sheraton in Addis Ababa is lovely. A grand hotel with beautifully appointed rooms. The food in the restaurant was disappointing however, fish overcooked, salad swimming in dressing and service slow.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask KathyV46 about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, The Management at Sheraton Addis, responded to this review
November 13, 2012
Dear Guest,

Thank you for taking the time to comment on your recent stay at the Sheraton Addis. We are pleased to hear that you are happy with the overall view of the hotel. While, we are concerned that the foods and service delivered to you in the restaurant was below your expectation. We would like to assure you that we pay careful attention to feedback you have provided to make immediate steps to correct any inconveniences.
We are looking forward to welcome you back in the near future.

Sheraton Addis
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Addis Abeba, Ethiopia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Sheraton, another world in Addis Abeba”
5 of 5 stars Reviewed November 5, 2012

It´s a great hotel, where you can switch on another atmosphere, while you live in Addis Abeba, relax, try the nice big pool with optimal swimming temperature, have a rest at the nice bar, live music at the "Office bar", or some silent moments to understand your conversation in "Stanley´s Bar", enjoy great food in some of the nice restaurants, especially the "Summerfields" or the Indian, French or Italian Restaurants, or just enjoy a tea or coffee in the lounge.
It´s just another world to recreate in Addis from noise and pollution after a stressful day.
There is a lot of green around and inside, some artwork to watch and some piano music to enjoy!!!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by Martina T for Addis Ababa
Ask Martina T about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, The Management at Sheraton Addis, responded to this review
November 13, 2012
Dear Guest,

Thank you for posting your valuable feedback after your recent stay at the Sheraton Addis. We are delighted to hear that you were happy with our facilities, products and services. The management and the team always strive to keep up good work.

We hope to welcome you back in Addis Ababa soon!

Sheraton Addis
Management Team
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minneapolis
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
“Best kept secret”
5 of 5 stars Reviewed November 1, 2012

Ethiopia, Addis Ababa is amazing. The weather is perfect, the people are so friendly, the food is very interesting. The hotel Sheraton for AFRICA is outstanding. Great restaurants, ate at the Italian one, wonderful pool and gardens and really nice shopping mall attached. It has it all.

Room Tip: We stayed twice at the Sheraton and had two different location , both were quiet, and perfect. One...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask bortonoverseas about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, The Management at Sheraton Addis, responded to this review
November 6, 2012
Dear Guest,

Thank you for taking the time to comment on your recent stay at the Sheraton Addis. We would like to say thank you for your compliment about our facilities and appreciated also that you rated us as outstanding hotel in Africa which we continuously strive to keep to the same level.

Looking forward to welcome you back in the near future.


Sheraton Addis
Management Team
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Istanbul
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“best Sheraton I've been to”
5 of 5 stars Reviewed October 31, 2012

I was not expecting this swanky hotel in Ethiopia - it really took me by surprise. The hotel is within a beautiful green estate with beautiful buildings and still surprisingly close to the town center - and a real haven when you come in after business meetings from the overcrowded & disorganized slum city called Addis Ababa. Weird in a way that you can take this hotel and place it by the ocean in Long Island - it wouldn't look out of place :) Rooms large & clean with all the amenities. The indian & italian restaurants at the Hotel serve good food esp recommend eating at the restaurant if you have a sensitive digestive system as you can't really predict what you are eating any other place in the city. Boutique at the hotel is a good choice if you wanna get some souvenirs and not so keen on checking the Mercato or any other souvenir shops nearby in the city. Great coffee - it's Ethiopia anyway - served at the hotel lobby; kind staff esp ladies at the Reception deserve two thumbs up. If you need to go to Addis on business, do not think twice - just reserve your room at the Sheraton Addis. There are so may horror stories about rats, bugs & other kinds of insects at other hotels in Addis that this venue is your safest bet.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by alver for Addis Ababa
Ask alver about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, The management at Sheraton Addis, responded to this review
November 6, 2012
Dear Guest,

Receiving your feedback means a lot to us and we would like to thank you for taking the time to post your comments and recommending our hotel to others. We are very pleased to hear that you enjoyed your time with us and happy with all our facilities and services which we always strive to keep it up.


We are looking forward to welcome you back in the near future.

Sheraton Addis
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Addis

Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Hotel
Sheraton Addis Ababa
Addis Ababa Sheraton
Sheraton Hotel Addis
Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Region: Ethiopia > Addis Ababa
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Addis Ababa
#2 Business Hotels in Addis Ababa
Price Range: $$$$
Hotel Class:5 star (5*)
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Sheraton Addis
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