I was not expecting this swanky hotel in Ethiopia - it really took me by surprise. The hotel is within a beautiful green estate with beautiful buildings and still surprisingly close to the town center - and a real haven when you come in after business meetings from the overcrowded & disorganized slum city called Addis Ababa. Weird in a way that you can take this hotel and place it by the ocean in Long Island - it wouldn't look out of place :) Rooms large & clean with all the amenities. The indian & italian restaurants at the Hotel serve good food esp recommend eating at the restaurant if you have a sensitive digestive system as you can't really predict what you are eating any other place in the city. Boutique at the hotel is a good choice if you wanna get some souvenirs and not so keen on checking the Mercato or any other souvenir shops nearby in the city. Great coffee - it's Ethiopia anyway - served at the hotel lobby; kind staff esp ladies at the Reception deserve two thumbs up. If you need to go to Addis on business, do not think twice - just reserve your room at the Sheraton Addis. There are so may horror stories about rats, bugs & other kinds of insects at other hotels in Addis that this venue is your safest bet.