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Sheraton Addis: Traveler Reviews

5.0 of 5
Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Hotel amenities
Sheraton Addis
Ranked #3 of 60 hotels in Addis Ababa
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284 reviews from our community

Traveler rating
    143
    89
    33
    11
    8
See reviews for
Families
26
 
Couples
45
 
Solo
33
 
Business
157
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Peterborough, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good food and accommodation.”
5 of 5 stars Reviewed October 17, 2012

Good restaurants . Early morning catering and services. Very nice pool and spar.indian and Italian restaurant on site. There is also a very good buffet and bar area by the pool which say open until 23:00.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Skf87 about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, Management Team at Sheraton Addis, responded to this review
October 22, 2012
Dear Guest,

Thank you for posting your valuable feedback after your recent stay at the Sheraton Addis. We are delighted to hear that you were happy with our facilities and products. It is our goal at Sheraton Addis to provide exceptional service and we are glad that we had the opportunity to do so.

We hope to welcome you back in Addis Ababa soon!

Sheraton Addis
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul Turkey
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Clean, histroical looking very nice hotel”
4 of 5 stars Reviewed October 11, 2012

It seems to be the best hotel in Addis Ababa by far. All the facilities in the hotel is nice. The rooms are allright. The building is very nice. Seems to be the best option for business travelers.
The restraunts are all exceptional and live music at the office bar is fun.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Giobull about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, Management Team at Sheraton Addis, responded to this review
October 15, 2012
Dear Guest,

Thank you for the review of our hotel. We are delighted that you had a wonderful experience while staying with us and had the chance to observe the uniqueness of the hotel and enjoyed the restaurants and the band at the Office Bar as you mentioned in your review.

We hope to see you again very soon for your next stay in Addis Ababa.

Once again, thank you for sharing your experiences.

Sheraton Addis
Management Team
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Avignon, France
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“a luxury island with some draw backs”
4 of 5 stars Reviewed September 6, 2012

since its opening i was a regular guest in this real palace island in addis...enjoyed the absolute beauty of its decoration, the good restaurants, the very comfortable rooms, the pools and so on...
there is one big drawback... this hotel hosts all major UN and other government-meetings, sleeps its VIP's presidents, ministers, princes, queens ... during these meetings the hotel is overbooked your rate is doubled and you are hindered by security lines waiting to up to 1 hour to enter the hotel when one of the presidents/ministers is leaving or arriving... so avoid this hotel on any international conference...
also there is no GYM on the facility, they send you to some city gym... the Spa is below average and too small... this made me decide to go for the addis hilton...for my business trips to ethiopia...

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask worldtravellerfrance about Sheraton Addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaderAddisAbaba, Management Team at Sheraton Addis, responded to this review
October 15, 2012
Dear Guest,

Thank you for taking the time to comment and share your long experiences at the Sheraton Addis. We are delighted to learn that your overall experience of the hotel was wonderful as you have mentioned in your review and that you enjoyed the beauty of the decoration, the restaurants, the rooms, and the pool, etc.

We currently do not have a gym, however, we can provide an exercise bike to your room on request and this can be arranged through the reception.

We look forward to welcoming you back on your future visits to Addis Ababa.

Sheraton Addis
Management Team
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Belfast, United Kingdom
1 review
“Dining in the lobby”
3 of 5 stars Reviewed September 4, 2012

In general I would like to say that my overall view of the hotel's appearance is one of pleasant delight. It certainly is a particularly charming place to amble around and take pleasure in the attractive surroundings both inside and out.
We were not staying in the Sheraton but factored in a visit to avail of an evening snack in the piano lobby. In total there were eight of us dinning and I would have to say that I have enjoyed, by far, much superior food in regular cafes here in Northern Ireland.
However, I could not fault the staff for their genuine friendliness which was the only saving grace as the actual service and food left a lot to be desired. The bill although not particularly high was none the less VERY OVER INFLATED for Ethiopian standards especially when the quality and service did not equal.
Obviously everyone has their own personal expectations and standards expected of individual hotels. For myself I fail to see how the Sheraton received such an award. First impressions are lasting impressions. For some of my companions this was not their first visit yet they too were not impressed on this occasion.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great Hotel, Hire Barack for a personal tour”
5 of 5 stars Reviewed August 21, 2012

The Sheraton Addis is a large, luxurious hotel set in the centre of Addis Ababa. Owned and built by a Saudi shiek, it's all that you would expect it to be - thourougly enjoyed our say and would go again. The highlight was hiring Barack to guide us around the city - he was awesome, safe, and very reasonably priced. Details below:

Room

Very clean, well appointed with super comfortable bed. The bathrooms are great with separate shower and bath, in room safe, wi-fi access throughout the entire hotel and a neat little cordless phone system to remain in touch when you are out of the room. All rooms have balconies with great views of the city,

Facilities

The pool is great with a 35m pool for swimming laps if you like and it's maintained at 30 degrees so nice and warm at all times. Bar service is prompt and professional and prices are same as North America. Spa facilites are very good, and cost less than North America. Reataurants area ll very good, especially the Indian One.

Service

Service was very good as you would expect. Once the hotel learned it was my wife's birthday they delivered a cake that would feed at least 15 people which was a nice touch.

Activities

Do yourself a favour and arrange a tour of the city with drive through the hotel. We hired Barack for the day and he was absolutely amazing. Worked out to be about $14/hr for is time and car and he was fantastic. He took us to all the sites in a nice car and treated us to drinks to celebrate my wife's birthday. Definitely a highligh of our stay.

Overall, great stay at a price I would expect to pay in North America. Would go again.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Addis

Also Known As:
Sheraton Addis Hotel
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Sheraton Hotel Addis
Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Region: Ethiopia > Addis Ababa
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Addis Ababa
#2 Business Hotels in Addis Ababa
Price Range: $$$$
Hotel Class:5 star (5*)
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