I stayed at the Addis Regency Nov 29- Dec 3 and again on Dec. 6-8. On both occasions I found the staff to be extraordinarily helpful, the rooms were incredibly clean, and the showers were always hot -- which can be a luxury compared to other hotels in Ethiopia. The airport pick-ups were efficiently scheduled and always executed without trouble. The front desk staff is incredibly responsive and helpful, particularly Hewi, the reservations manager. We needed to extend our reservation a day and Hewi went out of her way to find rooms for us that required little disruption in our stay. She is a jewel and a huge asset to the hotel.
I've read complaints about the location and I must say, that I found the hotel location to be fine. Our family walked to many of the best sights in Addis Ababa, and for those we couldn't walk to, the front desk was happy to arrange a taxi pick-up and negotiate reasonable prices for us. We walked to the National Museum, Ethnological Museum, Holy Trinity Church and the Menelik II tomb. Each time, the staff provided maps and walking directions. Also, while the breakfast selections were limited, the food was always fresh and tasty. Lunch and dinner were really good - I highly recommend the pasta, it was great. The lobby is also a great place to unwind, with free wifi, good music and a bar. Also, the hotel provides inexpensive laundry services, which came in handy when an afternoon rain shower caught us outside the hotel. The front desk took our clothes and returned them clean within two hours, at a more than reasonable cost - great service!
I would definitely stay at the Addis Regency again.
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