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“Wonderful service makes it stand out!” 5 of 5 stars
Review of Addis Regency Hotel

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Addis Regency Hotel
4.0 of 5 Hotel   |   K. 03/19 H.no 504 | St. George Roundabout, Addis Ababa 21621-1000, Ethiopia   |  
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Hotel amenities
Ranked #2 of 79 Hotels in Addis Ababa
Certificate of Excellence 2014
Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Wonderful service makes it stand out!”
5 of 5 stars Reviewed July 31, 2012

Already this hotel is up to international standards with clean, cozy rooms, a delicious restaurant, and a good location. But what made it stand out was the great service, provided especially by the owner (whose name I have forgotten, unfortunately) and all of the ladies working at reception. The owner (gosh I hate calling him that, sorry!) came and talked to us for about a half hour, which made us feel very special. At reception the ladies made about 10 calls for us, including lost luggage calls (which were especially difficult; the line was very busy). Thank you very much to all of the staff at Addis Regency Hotel! :)

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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307 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Cape Town Central, South Africa
Top Contributor
105 reviews 105 reviews
40 hotel reviews
Reviews in 45 cities Reviews in 45 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 26, 2012

I booked this hotel purely because the Radisson Blu was full and because I didn't want to stay in the Sheraton (stayed there a couple of times and although it's beautiful I think it's a rip-off and the service level doesn't meet the expectations you would have when paying the price...).
I then decided to go for the number one on Tripadvisor and found the Regency.
I wasn't disappointed. For sure, the hotel is less luxurious than the Sheraton, but all the staff I dealt with was so super friendly and helpful, from the driver who picks you up at the airport (included in the room rate but please tip them!) to the friendly receptionists who got me a taxi sorted in no time to the restaurant and bar staff to the doormen! Everybody!
The Wifi worked flawlessly which is really helpful on a business trip, and I will definitely recommend this hotel especially for business travellers. I'll be back!

Room Tip: The hotel has no elevator and has three floors, so if you have difficulties walking ask for the 1st...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 25, 2012

I am simply amazed at the value of the property. I had a last minute multi-day stop in Addis and found this at the top of trip advisor's ratings. At $75 I was a bit skeptical. First of all, I arrived ill from my time in South Sudan. The owner and managers made all of the arrangements for me and provided their car to the clinic free of charge. I'm a Diamond member with HIlton but I've never been treated with hospitality like this. The receptionists are knowledgeable and speak good english. There is a quiet bar and restaurant in the lobby with outstanding food and service. The room is well furnished and clean. The bed is more comfortable than one might expect for the rate. A great hot shower with more than enough water pressure. The shuttle service to and from the airport is free and is in a new van with a very professional driver. Amazing!

Room Tip: The hotel is off the main road in a quiet neighborhood. It's hard to go wrong.
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
Top Contributor
53 reviews 53 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 9, 2012

We were going to stay for two days, but we enjoyed the clean, large rooms of this hotel and we decided to extend our stay to five days. The rooms are nice, bathrooms are clean and the hotel is not noisy that I greatly appreciate. Most less expensive hotels in Addis are close to major roads and are quite noisy, but this hotel is using very good sound insulation and windows with mosquito screen that make it quite enjoyable. Food is very good and the price is quite reasonable. However, although the breakfast is acceptable, there is some room for improving the quality and variety of breakfast items. I highly recommend using this hotel.

Room Tip: Make sure you request for a room in the lower floors. There is no elevator in this establishment and...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring, Texas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 30, 2012

This is a new hotel and is so much more worth the stay than Hilton. Large, clean comfortable rooms and great mattresses. The bathroom is marvelous with huge walk in shower with plenty if hit water and continuous flow. The restaurant is excellent and the food is prepared to order. The buffet breakfast is delicious. We will be staying here each trip back to Addis. The owner is very personable andes are all his employees.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, AK
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 20, 2012

Our family of 6 stayed here for 2 nights for a quick visit to Addis Ababa. We were met my two drivers at the airport even though our baggage was delayed. They did a mini tour while driving back to the hotel. We had a family suite with 2 beds and an adjoining room. The restaurant was good and reasonably priced. The hotel helped us arrange the use of a van and driver for the 2 days. The rooms were good sized, beds comfortable and laundry was prompt. Myself and 2 sons walked around the neighborhood during the day and felt comfortable. Good TVs in the room were a first for us in Africa. We did utilize the outdoor swimming pool at the Hilton. I had the opportunity to talk to the owner, he was a real nice gentleman. We would stay there again.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 13, 2012

Stayed at Addis Regency for business and was very pleased with the whole experience. Clean rooms and very comfortable beds with crisp white linnen. It is located in the Piazza part of town on a smaller street off the main road. It is within walking distance of the Addis Ababa Restaurant which is famous for their trtaditional Ethiopian dishes. I felt a bit out of the way and was not tempted to explore the nearby are by foot. Taxi is the best way to get around and the hotel recommended a very friendly English speaking taxi driver who took me around town in his worn out Lada taxi. The hotel restaurant serves basic western and Ethiopian dishes for lunch and dinner. Breakfast is included in the room charge but is very basic and not very tempting after staying for a few days. This should be improved.

Overall I was satisfied with my stay and would come back - but location is a drawback.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Addis Regency Hotel

Address: K. 03/19 H.no 504 | St. George Roundabout, Addis Ababa 21621-1000, Ethiopia
Phone Number:
Location: Ethiopia > Addis Ababa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 79 Hotels in Addis Ababa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Addis Regency Hotel 4*
Number of rooms: 33
Official Description (provided by the hotel):
Located in the historic Arada region, Addis Regency Hotel offers 30 Standard/Deluxe rooms and 3 Executive Suites. Each spacious room offers International satellite TV, steam box showers and complimentary buffet breakfast. Conveniently situated near the Entoto Mountains, Piazza, National Museums, Addis Ababa University and other attractions; Addis Regency is a unique first class hotel amongst its peers. We look forward to seeing you on your next visit to Ethiopia, Addis Regency ...Where Distance Meets Comfort! ... more   less 
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