I spent 3 nights at this property and up to this point have never given5 stars for any hotel rating. I read all the reviews before going there and it lived up to its name and more. It is not perfect, the cons being that it is located somewhat out of the way, but within an easy taxi ride to any other spot and 15 minutes from the airport; no shampoo or conditioner but available for purchase. The room was electronically keyed and worked every time. Room and bathroom were in great condition; TV picked up BBC and CNN and a few other channels. Refrigerator was great, 24 hours restaurant and free wifi. Minor power outages. There were 110VAC receptacles, a computer in the lobby (small fee for printing); staff generally spoke passable to very good English and were very helpful. 24 hour security. The restaurant food was really good; breakfast was fine though no fresh fruit; kudos to their scrambled eggs. The Ethiopians are really friendly people and finding this gem in the middle of east Africa was unexpected---and for 1/3 the cost of the Hilton!!