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“Top Notch” 4 of 5 stars
Review of Radisson Blu Hotel, Addis Ababa

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Radisson Blu Hotel, Addis Ababa
5.0 of 5 Hotel   |   P.O. Box 21555, Kazanchis Business District | Kirkos Subcity 17/18, Addis Ababa, Ethiopia   |  
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Ranked #5 of 80 Hotels in Addis Ababa
Certificate of Excellence
Lutherville, Maryland
Top Contributor
84 reviews 84 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
“Top Notch”
4 of 5 stars Reviewed December 13, 2012

Excellent service and very comfortable. Staff are all polite to a fault. Lunch buffet is excellent. Great wi-fi in rooms, too. Front desk staff are verfy polite and I found them to be efficient and courteous.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 reviews from our community

Traveler rating
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    29
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 8, 2012

Nice hotel in Addis. It has the slowest reception-staff on earth. Both on in-check and out-check. The hotel had mixed up the written reservation for me and gave me a no-show status and cancellation..... Nice outside bar area and buffet

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

Spent a total of 4 nights at the Radisson Blu in Addis in Oct/Nov 2012 and will definitely go back to this hotel. Staff is very friendly and helpful, breakfast buffet is a dream, rooms are spacious and well appointed, ATMs are available in lobby (including cash withdrawal on credit card). There is also a bar with creative drinks and a coffee shop. Laundry service is efficient and able to handle sensitive materials.
Best of all: I got to keep my room on checkout day till 6 p.m., without additional charge! Hotel is also well situated for Great Ethiopian Run - just 10 minutes' walk to the start.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
131 reviews 131 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed November 16, 2012

This hotel is the newest in Addis Ababa and seems to be catching on. Provides free internet and very good amenities in the rooms. The shower is not well designed and water leaks out on the bathroom floor in all the rooms. The food prices are high but the food is good. The room does not have a separate bed sheet, other than the duvet which makes sleeping quite cumbersome if one is not cold. My biggest problem is with the system of check-out - it simply does not function. The front desk people seem to want to help but it seems that they are unable to since the system is the worst I have seen or the check-out clerks have not been trained properly on it. We nearly missed our flight due to the myriad problems which came up at the check-out. Sheraton Addis is a bit costlier but could be a better option for business travelers.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Africa
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 15, 2012

Very good hotel for business trips. Proper new Radisson Blu that could be in any european city, so you know what to expect if you have stayed at Radisson hotels before.
Very well managed, very good service.The manager even had the time to sit with us during breakfast to ask questions about what we think and what could be improved, so management really considers feedback from guest.
Excellent internet connection and best connection in Addis hotels.
Very good value for money if you consider next hotel up is the Sheraton.
Breakfast is very good and very similar to other Radisson hotels I've stayed.
The rooms are modern, on the small side, but it depends on how much time you spend in your room.
The SPA is very good. I was happy with the service
Only down point is that they could do with a nicer outside area, you feel walled in and it is very small.
No swimmingpool
I highly recommend this hotel for business travelers.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jkt
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 23, 2012

Late check out policy scheme is just a marketing gimmick,

When u ask the reception they will reply u with a nasty face n unfriendly one! Hey for u ppl at the reception READ ur hotel promotion , no need to reply us with a unfriendly face and only say IMPOSSIBLE SIR!

Remember we are paying for ur service and no need that nasty face, u could just say politely n xplain it is not available due to the availability , we r an educated guests, we understand if IT IS NOT AVAILBLE.

Overall the service are excellent only the ppl at the reception need to understand that we stay at radisson blu are paying n not staying for free.

Room Tip: Forget bout the late check out don't even bother ask them
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 19, 2012

Good property overall that is only surpassed in terms of comfort and service by the Sheraton, which is pricier. Certainly a breath of fresh air from Hilton.

Good breakfast and overall dining options. Nice conference room facilities. Slow but friendly check in / check out. Very attentive staff overall to the exception of night Manager who could use a bit of friendliness or at the very least politeness when alerting a frequent guest that hotel will charge half a day rate for late check out. This is the “hot” new property in town and it seems as though management is not yet empowered to use discretion when applying such policy (if hotel is full I understand but if not would expect a commercial gesture for a repeat customer or at least politeness).
Lack of choice in Addis means that I will be back until I can find a better option, a nice and new property is no substitute for customer service.
.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Addis Ababa

Address: P.O. Box 21555, Kazanchis Business District | Kirkos Subcity 17/18, Addis Ababa, Ethiopia
Phone Number:
Location: Ethiopia > Addis Ababa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Addis Ababa
#1 Spa Hotel in Addis Ababa
#4 Luxury Hotel in Addis Ababa
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Radisson Blu Hotel, Addis Ababa 5*
Number of rooms: 204
Official Description (provided by the hotel):
The Radisson Blu Hotel, Addis Ababa is ideally located in the heart of the Ethiopian capital, also known as the capital city of Africa and host city for the African Union. This Addis Ababa hotel is perfect for meeting delegates to the United Nations Conference Centre (UNCC), which is situated next door. A stylishly modern hotel, the Radisson Blu Addis Ababa offers a vibrant feel and top-of-the-line amenities, including Free high-speed, wireless Internet access, flat-screen television and plush surroundings. Guests can also enjoy on-site international dining, a fitness centre and chic lounge. Four upscale treatment rooms also allow guests the utmost in relaxation at the Rainforest Day Spa. ... more   less 
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Also Known As:
Radisson Blu Hotel, Addis Ababa Hotel Addis Ababa

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