I had a great stay here!
The staff were very friendly and accommodating. I can't say enough. They helped us arrange transportation to the museum (highly recommended) and gave us a place to sleep while they prepared our room after we arrived after a very early morning flight. I had an accident on our last day there that was my own fault - I was admiring the artwork in the halls (they have a few beautiful paintings!) and I wasn't watching where I was going. Well I guess I missed a step because next thing I know I was laying at the bottom of the stairs holding my ankle. I gave myself quite a knock because I don't even remember falling! But the entire staff, the housekeepers and front desk, came running up to my aid. They helped me downstairs and one woman even massaged my sore ankle, which really helped! They were genuinely concerned that I'd hurt myself and were so helpful.
Other than that, the food, both dinner and breakfast (oh, the delicious coffee!), was tasty. They have WiFi and I was able to use skype and email without too many problems. The room was very clean and the shower was nice and hot. The place had character - more character than the Hilton that charges 5 times the price! The only thing I'd say is that it IS a bit out from the sights, but the money you save on the hotel more than makes up for a few cab rides.
I'd stay here again.