I was asked to attend a meeting in Gaborone and told that accommodation had been booked at paid for at the Lansmore Masa Square hotel. Before I left Cape Town, I called the hotel to verify that all was in place. They gave me a confirmation and so off I went. Was I shocked when I reached the hotel and only told, my room had been given out and that they had no rooms available. I was then referred to some lodge where I was forced to pay for the night unbudgeted for. Called them in the morning, the receptionist was not willing to send a driver for me saying check in is at 2pm. So I finally get back onlyto be told that their system was down and that it showed my room was occupied when in fact it was not. Seriously?
- Official Description (provided by the hotel):
- Welcome to Lansmore Masa Square Hotel, a business-first luxury hotel that is redefining the hospitality experience of business travellers in Africa.As part of Lonrho Hotels,Lansmore Masa Square Hotel is uniquely positioned to ensure our guests have a wonderful experience each and every time they stay. Our knowledge of Africa enables us to exceed expectations - from having the freshest fruit and mueslis at breakfast through to freshly ground African coffee and an uninterrupted power supply and internet access via our own designated satellite connection. ... more less
- Reservation Options:
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