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“Better than expectations” 5 of 5 stars
Review of Cresta Sprayview Hotel

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Cresta Sprayview Hotel
3.0 of 5 Hotel   |   92 Reynard Rd cnr Livingstone Way, Victoria Falls, Zimbabwe   |  
Hotel amenities
Ranked #11 of 12 Hotels in Victoria Falls
Oxfordshire, United Kingdom
Reviewer
4 reviews 4 reviews
“Better than expectations”
5 of 5 stars Reviewed yesterday NEW

I stayed two nights, and being a single female in very unfamiliar country, the welcome was warm, and the accommodation was good value for money. The breakfast was good and the lunch of Zim steak and chips for $10 was really good value. The bed was heaven having travelled for 23 hours without sleep, however it was the staff that was the icing on the cake for me. Friendly, helpful and happy added to the ambience, and to top it off, they kept my hat and tomatoes that I had left in the taxi till my return ten days later.
Go again? I cant wait!

Room Tip: If you want wifi be sure to ask about it as the back line of rooms seem to be out of range
See more room tips
  • Stayed May 2015, traveled solo
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    21
    37
    22
    4
    2
See reviews for
11
28
11
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Philadelphia, Pennsylvania
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Budget hotel with predictable accommodations. Felt lux after tent safaris for 3 weeks, however we did experience a real first. Going for breakfast and returning to our room at 9:30am on the morning of check out and finding that housekeeping had haphazardly gathered our things up, stuffed them at the door and started preparing the room for the next guests. Not a great way to leave. A stop at the front desk on our way out to settle up and share this feedback received merely a shoulder shrug.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vashon, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is a comfortable walk from town, shops, and the Falls. Staff were friendly, hotel was clean. The pool is heavenly! Internet coverage was slightly difficult, not consistent. Transitions to day trips was easily accommodated.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresta_Hotels_Group, Manager at Cresta Sprayview Hotel, responded to this review, 1 week ago
Dear Beth W

Thank you for reviewing Cresta Sprayview Hotel on Tripadvisor.

We are pleased that you found Cresta Sprayview Hotel to be a good place to stay. We apologize for the connectivity glitches with the internet. The problem has been rectified.

We look forward to welcoming you back to Victoria Falls and especially to Cresta Sprayview Hotel.

Yours sincerely


Mrs Patience Musonza, General Manager, Cresta Sprayview
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
178 reviews 178 reviews
47 hotel reviews
Reviews in 70 cities Reviews in 70 cities
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed April 3, 2015

We were put all the way on the back row of the property in inferior rooms (the hotel was no where near full), I must admit after finding a trail of ants leading from the lizard feces they did clean it up, and when we tried to order something from the 10a-10p menu, being told they had no offering at that time of day (8pm), finally forcing the issue, only to be told there would be a $10 charge to bring it to the room even though we said we would wait, then after cancelling the order, did not make the charge. No peanuts even when ordering drinks at the bar. Just not what I expect from a $135/night hotel, even if it is only rated 3*.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresta_Hotels_Group, Manager at Cresta Sprayview Hotel, responded to this review, April 6, 2015
Dear MLSreality

Thank you for your recent review of Cresta Sprayview Hotel in Victoria Falls on TripAdvisor.

We are sorry that we did not meet your expectations. We appreciate the feedback highlighting areas needing improvement.

Once again thank you for staying with us.

Yours sincerely


Mrs Patience Musonza, Cresta Sprayview Hotel, Victoria Falls
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

The hotel is very good located to the falls, a shuttle will take you within 10 minutes to the falls for 7 US$.

Service is outstanding in the hotel, nothing to complain about.

Hotel rooms are big and well furnished.

We had just one night there in order to visit the Victoria falls but we had a very pleasant stay.

Stayed March 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresta_Hotels_Group, Manager at Cresta Sprayview Hotel, responded to this review, April 6, 2015
Dear Michael U

Thank you for the vote of confidence on Tripadvisor. We appreciate the full marks awarded.

We are pleased that we were able to meet your needs and that you found our service outstanding. Our hard working team is greatly encouraged.

We look forward to hosting you again on your next visit to Victoria Falls.

Yours sincerely


Mrs Patience Musonza, General Manager, Cresta Sprayview
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chipping Norton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

Located strategically to give guests ease of access around the town and convenience, Cresta Sprayview does not cut this advantage but extends it with exceptionally conditioned rooms, great array of breakfast pickings, not mentioning a fast internet access both on wifi and on desktops plus a complimentary staff service. It was a wonderful experience for a business traveler who suffered no discrimination when looking at the provision of an internet connected desktop - two in the internet 'lounge'. Two days was not enough. The electronic safe to lock up spare/idle money, the multichoice of TV channels that cut across comedy, action movies, cricket, rugby and soccer plus news channels. This and a lot more for only a few tens of bucks on top of a hundred.

Other activities on offer, had little time to access are curio shopping as well as tours to the majesty of Mosi- oa-Tunya affectionately known as Victoria Falls.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresta_Hotels_Group, Manager at Cresta Sprayview Hotel, responded to this review, April 6, 2015
Dear Priviledgeh

Thank you for giving us full marks on Tripadvisor! We were honored to be of service to you during your short stay in Victoria Falls.

We are pleased that you had a memorable stay and that we were able to meet your needs. Thank you for the positive feedback regarding Cresta Sprayview Hotel including our staff.

We look forward to welcoming you back to Victoria Falls and especially to Cresta Sprayview.

Yours sincerely


Mrs Patience Musonza, General Manager, Cresta Sprayview
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 19, 2015

I stayed two nights at Sprayview and it was a really good hotel to stay at. The staff was very welcoming when I arrived, and very sweet to me during my whole stay. My room was fantastic, open and light with a huge bed that was extremely comfortable. Air condition and WIFI in the rooms. I had a small porch outside, good for a late beer. The restaurant offers a very good and varied menu and the food was indeed very good too. Breakfast was included and had a wonderful buffet and a cook making your preferred egg right in front of you. Hotel offers activities for the falls as well, but I ended up going on my own as they didn`t have any guide on Sundays. The hotel is located within walking distance from the falls, but they also offer a taxi service if you need it.
I would highly recommend staying here if you go to Victoria Falls!

  • Stayed January 2015, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresta_Hotels_Group, Manager at Cresta Sprayview Hotel, responded to this review, April 6, 2015
Dear Nina F.

Thank you for the vote of confidence on Tripadvisor.

We were honored to have a guest all the way from Oslo, Norway staying with us! We are pleased that you had a memorable stay. Thank you for the positive feedback regarding Cresta Sprayview Hotel including our hard working team who take great pride in ensuring that guests leave with pleasant memories.

We look forward to hosting you again on your next visit to Victoria Falls.

Yours sincerely


Mrs Patience Musonza, General Manager, Cresta Sprayview
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Cresta Sprayview Hotel

Address: 92 Reynard Rd cnr Livingstone Way, Victoria Falls, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 12 Hotels in Victoria Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cresta Sprayview Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Cresta Sprayview, situated just 1.4 Km from the Victoria Falls Rain Forest entrance is the perfect gateway for adventures seekers exploring the resort town of Victoria Falls and its surrounds. Established in 1968, and completely remodelled in 2013, this "motel- style" property nestles in lush gardens, home to several bird species. In months when the Falls are in full flood, the spray from this majestic wonder of nature rises like a column of smoke, locally referred to as "Mosi-oa-Tunya", the "Smoke that Thunders" and can be seen from the hotel, hence the name "Sprayview" from which the hotel derives its name. With over fifty fantastic activities to choose from in the resort town, this unique destination is indeed Africa's adventure capital. Whether you are travelling alone, with a group or on honeymoon, Cresta Sprayview provides a comfortable launch pad from which to explore Victoria Falls. Cresta Sprayview has 65 rooms, 1 restaurants, 2 bars and 2 conference rooms. ... more   less 
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Also Known As:
Sprayview Hotel Victoria Falls

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