Our room was way at the back, up the stairs and near the gate to the pathway to Victoria Falls. Not quite sure why they put us so far from the main area as the hotel has only 79 guests in the 280 rooms at present but we can hear the falls from here and of course, a very short walk to them so perhaps that is why. The hotel is 12 years old but is a magnificient building and the gardens are lovely. Must have cost a fortune to build, the detail in everything is amazing. The room is spacious and clean and everything works. The only thing we didn't like is the shower curtain, HATE shower curtains that cling to you when you are having your shower. The shower is over a narrow bath. Staff around the pool bar where a bit slow to offer us a drink on day one but day 2 Freedom appeared and he was very attentive. Staff generally were excellent, very friendly. There is a short walk to Victoria Falls from the perimeter fence of the hotel via the back track but beware, the locals descend out of the bush and hassle you like crazy. Even after giving them money they continued to demand that I give them my shoes "they will fit my wife" ...yeah right! I found it a little intimidating and didn't venture out that way again. All in all a pleasant stay and we would recommend this hotel.