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“Great choice to visit the falls” 4 of 5 stars
Review of Ilala Lodge

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Ilala Lodge
4.0 of 5 Hotel   |   411 Livingstone Way, Victoria Falls, Zimbabwe   |  
Hotel website
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Hotel amenities
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20% Discount on Room Rate
Ranked #7 of 12 Hotels in Victoria Falls
Certificate of Excellence 2014
london
Top Contributor
51 reviews 51 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
77 helpful votes 77 helpful votes
“Great choice to visit the falls”
4 of 5 stars Reviewed March 18, 2013

I would highly recommend the Zim side of the falls as the best views are from this side (something that wasn't obvious to me when doing my research before visiting). And on the Zim side, Ilala was a great choice - a two minute walk to the falls, and in town so we could go to the bank and local restaurants. The rooms were clean and simple, the food was surprisingly good (especially breakfast) and the service was helpful and friendly. The pool was small but lovely. It certainly wasn't posh or five star, but a perfect hotel for a couple of nights at the falls

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, April 22, 2013
Thank you so much for highly recommending Ilala Lodge hotel. We appreciate your views and comments. We are thrilled you had a beautiful stay with us here in the falls. We hiope to see you return soon in the near future.

Kind regards
Ilala team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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594 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Grande Prairie, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 18, 2013

This was my fourth trip to Victoria Falls and the best hotel of all. Outstanding is the food - breakfasts and dinners are absolutely excellent and great value. The dining terrace has a beautiful view towards the falls and the bar and pool area is very inviting. The staff are helpful and offer very good service. Common accents in the public areas and rooms are solid teak railroad ties that are beautifully refinished. The rooms are not to as high a standard as the rest of the hotel, but are comfortable with very good beds. It was very nice to have patio doors off the bedroom opening onto grass. The hotel is the closest to the falls and is a very short walk, and is equally close to the shops in the town. The only distraction is frequent helicopters flying over the falls, but this is small compared to the pleasures of being at the Ilala. We stayed two days but would have loved to have been able to stay longer. Overall this is an excellent hotel.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, April 6, 2013
Thank you very much for taking to give us feedback on your stay with us. We are glad you had a wonderful experience with us and we appreciate your views and comments.
We hope to see you again in the near future.

kind regards
ilala team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

The hotel was very nice and all the staff were warm and friendly. We ate dinner there both nights and the food was amazing! Definitely was a great value for the money. Perfect location. Felt safe and secure at all times. Five minutes from the falls. The views from the Zimbabwean side of the falls much better than Zambia.

Stayed January 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, March 25, 2013
Thank you so much for your positive review on Ilala hotel. We appreciate your views and comments. We are happy and glad you had an amazing time with us. We hope you return again soon.

Kind regards
Ilala team
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Genk
1 review
4 of 5 stars Reviewed March 9, 2013

We stayed for 2 nights at this hospitable hotel. Well located, on walking distance to waterfalls, shops, postoffice,...Nice rooms, nice view, nice restaurant, very clean. We especially would like to mention the kindness and dedication of the staff and manager , being so helpfull to their guests.
Jan, Belgium

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, March 25, 2013
Thank you very much for your reviews and comments. We very much appreciate your views and its a pleasure from our staff and management to deliver satisfactory service. We hope to see you return very soon.

Kind regards
Ilala team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wells, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2013

We stayed here for the last few days of our honeymoon and could not recommend it more. With a stunning pool and lounge area around, and in house travel advisors, it was perfect. We arrived and booked all our excursions with the advisors. Dinner was lovely every day with exceptional food and calm relaxed atmosphere. Being a small lodge it was completely stress free and relaxing.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, March 25, 2013
Thank you very much for taking your time to review our hotel. Its a pleasure to receive comments from you. We are glad you had a wonderful stay with us up here in Victoria falls. Hope to see you return very soon.

kind regards
Ilala team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2013

We stayed only two nights at this charmingly luxurious lodge but we would've loved to have stayed longer. Decorated in leather, wicker, and teak with colours of deep gold, rose, savannah green and creamy white, this comfortable hotel has everything a weary traveller could want. Have a drink at the bar, made of highly polished Rhodesian teak railway ties, and then dine al fresco with the rush of Victoria Falls in the background and candles to light the menu. Feast on local specialties like tenderloin of warthog - unbelievably tender and tasty. By day, lounge around the pool, walk to the Falls, cruise the Zambisi river or stroll over the bridge to Zambia, all safe activities. The staff are friendly and helpful. In all, Ilala Lodge is an oasis of tranquility, comfort, beauty and very fine dining.

Room Tip: All rooms have large windows overlooking a large landscaped yard.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, March 2, 2013
Thank you very much for your review on Ilala Lodge hotel. Your reviews and comments are greatly appreciated. We are happy that you enjoyed your stay with us here. We hope you return again in the near future.

Kind regards
Ilala team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Canada
Top Contributor
133 reviews 133 reviews
46 hotel reviews
Reviews in 71 cities Reviews in 71 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 21, 2013

We enjoyed a wonderful 2 day Bed and Breakfast stay here. Rooms are average, comfortable and clean. Ours had patio doors opening onto garden area where we saw warthogs up close (and as personal as you want to be) on our first day! Vic Falls is a short walk away as is the market area and two other hotels. Although we explored the other hotels and their menus, we chose to eat at Ilala as the menu was most interesting and prices were most reasonable. The food was excellent, nicely presented and had a good variety of choices ( warthog, crocodile, osterich, beef, lamb, chicken) Very good and reasonable wine list. Good piano plapyer added to the ambiance in the evenings as we enjoyed our dinners on the veranda under the stars- perfect!. Nice outdoor bar area next to the pool. A most relaxing, cozy, unpretentious place to stay and we would definitely return to this hotel if back at VIc Falls.
We enjoyed a river cruise on the Zambezi river- saw crocodiels and hippos. Also did a helicopter ride over the Falls- amazing views. (note: the park entrance fee is not included in the helicopter pricing and must be paid in cash so bring along your money!)
The walk along the falls is a MUST-DO...

Room Tip: Most rooms are similar. Lower rooms have patio doors opening onnto the garden areas. A few upper roo...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, March 2, 2013
Thank you very much for your time to review our hotel Ilala lodge. Its our pleasure to receive comments from you. We are very excited that you had a lovely experience with us and you loved the falls. Will be happy to see you return soon.

Kind regards
Ilala team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ilala Lodge

Address: 411 Livingstone Way, Victoria Falls, Zimbabwe
Phone Number:
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Victoria Falls
#5 Business Hotel in Victoria Falls
#6 Luxury Hotel in Victoria Falls
#6 Romantic Hotel in Victoria Falls
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ilala Lodge 4*
Number of rooms: 34
Official Description (provided by the hotel):
The perfect base for exploring all the Victoria Falls has to offer, Ilala Lodge provides distinguished yet affordable accommodation in a gracious and secluded ambiance. The hotel is ideally situated and is closest to the Victoria Falls as well as the town centre. Wild animals often graze on the hotel lawns with the spray of the falls in the background. ... more   less 
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Also Known As:
Ilala Hotel Victoria Falls

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