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“Wonderful Old Colonial Hotel in a Wonderful Setting!” 5 of 5 stars
Review of The Victoria Falls Hotel

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The Victoria Falls Hotel
5.0 of 5 Hotel   |   2 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe   |  
Hotel amenities
Ranked #7 of 12 Hotels in Victoria Falls
England
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
“Wonderful Old Colonial Hotel in a Wonderful Setting!”
5 of 5 stars Reviewed June 17, 2013

On arrival the Hotel very kindly gave us an upgrade to a suite (probably because we were on our Honeymoon) and there was tea or coffee and a lovely large bowl of fresh fruit waiting for us. The staff were very warm, welcoming and eager to please.

The Livingstone Suite was lovely and spacious and had wonderful views. Yes, it’s true some of the furniture and fittings are somewhat worn (the plumbing was particularly noisy when I turned on the shower!) but it adds to the atmosphere and the overall impression is one of glorious charm and comfort. It’s worth pointing out from a notice in our room that the Hotel has plans to undertake a programme of refurbishment.

The high tea was a highlight! Complimented by the spectacular views of the mist from the Falls and the Zambezi Bridge from the gardens, which are truly amazing especially at sunset. Nothing bad to say about the food, when we ate on the terrace later that evening or indeed the wonderful breakfast the following morning at Jungle Junction – the selection and quality of the breakfast fare was excellent (how many times do you go to a buffet style breakfast where the hot food is cold, or hard and crispy round the edges because it’s been under the heat lights too long!) not here I’m happy to say, it really was 5*.

We loved wandering along the long corridors looking at the pictures and lithographs of the various Colonial rulers and Royalty etc. We are only sorry that we didn’t have more time to spend at the Hotel to really drink in the history and ambience, but all in all it was the perfect way to end our Honeymoon - staying here was a lovely experience, combining a breathtaking location with the service and elegance of an earlier time.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,114 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farmington Hills, MI
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 14, 2013

The hotel is starting to show its age. They need to fix it up a bit as it looks run down. Even after asking 2 people for a stand for my suitcase, it took 5 (yes, 5) hours to get it. Then the AC wouldn't work. 3 people told me it was fixed, but it wasn't. The views from the hotel and my room were very good, as you could see the mist from the falls.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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St. Albert, Canada
Top Contributor
80 reviews 80 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 14, 2013

What a luxurious and beautiful hotel! We loved wandering along the long hallways, looking at the photos of the royal family visiting the hotel when Queen Elizabeth was a teenager. This hotel has seen a lot of famous people come and go. We had a large comfortable four-poster bed, complete with mosquito netting, and a comfortable sitting room in our suite. Although some of the furniture is somewhat worn, it adds to the atmosphere and the overall impression is one of charm and comfort. It is such a unique experience to stroll through the long corridors, or out onto the lush green grounds -- you feel transported back to colonial times, and feel like royalty yourself. The views of the mist from the falls and the Zambezi Bridge, from the gardens and the bar, are amazing especially at sunset. The pool is large and the the deck chairs provide a great place to suntan. We also enjoyed the families of warthogs that wandered around the grounds on their knees, grazing on the grass. The staff were friendly and helpful, and the food was excellent. All in all, a wonderful memory of Zimbabwe, and our holiday there! Why would you stay in a modern hotel when you could experience the full history of The Victoria Falls Hotel?

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Heidelberg
Top Contributor
85 reviews 85 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 13, 2013

We had a wonderful 4 Day break at the VIV Falls hotel and enjoyed the insight into the old colonial lifestyle
The wide hallways white glove service opulent spender of the Suites and reception areas were accompanied by friendly well trained staff. The most SPECTACULAR garden view of the Victoria Fall one of the wonders of the world. The spray from the falls rains onto the gardens when the wind blows in the Hotels direction. Even if you not staying at the Hotel go and have a walk arround the perfect setting

Room Tip: All rooms are first class garden views and falls view are premium priced
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Warrington, United Kingdom
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 9, 2013

Step back in time to a period of luxury and relaxation. All the food was excellent. We dined in the jungle restaurant, and Stanleys Terrace and both were excellent. The staff are full of smiles and nothing is a trouble to them. The view from the rear of the hotel overlooking the Zambezi Bridge was beautiful. Sit with a cocktail or have afternoon tea on the terrace and enjoy the view. Perfect!
Watch out for the monkeys who will climb in your window if you leave it open and raid the small milk portions from you tea tray!!!!.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stroud, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 9, 2013

I have stayed at the Victoria Falls Hotel a number of times over the years during some good and very bad economic times. Despite dips in tourism the Victoria Falls Hotel has always maintained a very high standard. I did a full inspection of the hotel and was very impressed. They are going through further refurbishments and the hotel really does look wonderful and justifies it's rating as one of the leading hotels in the world. Built in 1905, the Victoria Falls Hotel has retained it's premier status and all developments over the years have been undertaken in excellent taste and are in keeping with the architecture of the period.

The staff are very welcoming and helpful and go out of their way to make your stay as enjoyable and comfortable as possible. If you want anything, just ask.

The verandah of the hotel overlooks the Victoria Falls bridge and is truly a wonderful sight. The hotel has magnificent gardens and is only a short distance from the Falls.

Whilst I was there having an evening meal on the verandah, a very heavy, typically African storm came through. Many people were eating on the patio area and had to be moved, and very quickly. The staff handled everything very smoothly and found the diners alternative placings without fuss. Whilst all this was going on, three members of staff came and spoke to me at different times to apologise for the 'disturbance'. My meal was delayed for a few minutes, but when it arrived it was superb, my steak cooked to perfection.

Visitors need not be concerned about travelling to Zimbabwe. The people are very warm and welcoming and this is well demonstrated in the tourist areas. Guests can fly in direct from Johannesburg and other cities and there are erratic flights offered by Air Zimbabwe from Harare. If you are travelling by car, then I well recommend the drive from Bulawayo or from Harare. The roads are still in reasonable condition but the distances are not overly tiring and there is some beautiful scenery and places to visit along the way such as Hwange, if you are coming from Bulawayo.

A stay at the Victoria Falls Hotel is definitely one of the places to put on your 'must do' list and I recommend including it with a safari.

Sean Kelly

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 4, 2013

A classic colonial hotel with wide open views towards the Falls and the bridge that connects Zambia and Zimbabwe above the gorge. Some rooms still undergoing renovations when I was there in May. The veranda in the main building is a delightful place to have meals, drinks or high tea. Food and service were excellent. Interesting collection of Zimbabwe soapstone sculptors available for purchase. Location is excellent as you can walk info the village as well as to the entrance to the Falls.

Room Tip: Stables rooms most recently renovated
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Victoria Falls Hotel

Address: 2 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Victoria Falls
#5 Romantic Hotel in Victoria Falls
#6 Luxury Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 176
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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Also Known As:
Victoria Falls Hotel

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