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“Old World Elegance” 4 of 5 stars
Review of The Victoria Falls Hotel

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The Victoria Falls Hotel
5.0 of 5 Hotel   |   2 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe   |  
Hotel amenities
Ranked #7 of 12 Hotels in Victoria Falls
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Old World Elegance”
4 of 5 stars Reviewed February 27, 2013 via mobile

I felt like I stepped back in time. A member of the Leading Hotels of the World. It has a majestic view of the river gorge with the railroad bridge spanning it. An old world beauty with historical photos, painting from a bygone era. I love being here!

Stayed February 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,081 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
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English first
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 25, 2013

Get a glimpse of how the upper classes enjoyed their travelling at the beginning of the 20th century, with old black and white photos all around the hotel giving you an idea of how the placed looked. Service is excellent, and nothing seems too much trouble for the staff.

The wildlife wandering around the grounds included baboons, wart hogs, banded mongoose, and vervet monkeys

Room Tip: Try to get a room with a view of the bridge.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2013

Great experience at this charming colonial-style hotel. Stayed here for 3 nights in a beautiful room with view of the falls. Extremely friendly, helpful and well-trained staff. Try the high tea - definitely worthwhile. The breakfasts served around the pool area with a view of the falls were great and dinners under the stars excellent. The wines are a bit expensive. Can recommend this hotel!

Room Tip: Recommend a room on the first floor with a view of the Falls.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, Pennsylvania
Top Contributor
355 reviews 355 reviews
51 hotel reviews
Reviews in 103 cities Reviews in 103 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed February 24, 2013

This historic gem is exactly what we expected. A bit outdated with outstanding service. The rooms were updated yet kept the historical feel. The staff is very attentive and helpful. The included breakfast was outstanding. Nice view of the falls mist and the bridge crossing the river. A safe walk to town.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yeovil, United Kingdom
Top Contributor
114 reviews 114 reviews
64 hotel reviews
Reviews in 66 cities Reviews in 66 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 23, 2013

Stayed for the last 4 nights of our grand tour of SA & Victoria Falls, clearly the hotel had been a grand place during more prosperous times, but the Zimbabwean government have driven away investment & from the continuing actions of ridiculous visa pricing & just about everything else are clearly not making enough efforts to reinvigorate what should be a great tourist destination. The hotel itself have great staff , in particular we met a charming lady ( Happiness) around the pool area & she was a delight, customer service was just what is expected at such a venue. Our room ( 77), was very disappointing, very small, A/C which was so noisy you had to turn it off & suffer the consequences , bathroom was fine ,masses of hot water , which simply was at a frightening temperature, the beds were short & very uncomfortable. Breakfasts were an absolute delight, the very best tea in our entire tour ( 4 weeks ) , sadly all other meals , whilst the food was very good, you are paying 5* prices which you would encounter in London , not a third world country. Clearly the hotel needs much refurbishment to attract more customer as the location is absolutely fabulous , the views are still in our minds having been back nearly a week

Room Tip: Before you accept the room allocated , give agood look over & if necessary demand a free upgrad...
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  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pietermaritzburg, KwaZulu-Natal, South Africa
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 22, 2013

A warm welcome from the doorman directs you across the stately threshold and into yesteryear. The high ceilings, the memoribilia from times when travel took months....if not years, leaves you feeling as though you have stepped back in time, and, now it's your turn to enjoy the comforts that are offered in abundance, from then until today.Efficient staff make a smooth transition from arrival to being ensconced in a spacious, and comfortable room which harks back to guests who have been visiting for most of the last 100 years. Now and again, there may be a problem tap or slightly sticky window catch. But, the beds are extremely comfortable with clean, crisp linen, and, the water is hot. Early morning delivery of the newspaper, copied from the turn of the century gives you a peep into what happened to all and sundry. But,what is going on today? Modern facilities for business and tourists abound. The food is superb, the High Tea a must. The gardens, and views are exquisite. Arrangements for activities in the area are handled with friendly, professional style. Golf, safaris, walking with lions, bungee jumping,river cruises... and much more to fill your days and nights. This destination will soothe a weary soul, excite a tired mind and satisfy a traveller's needs, in all the right ways. You will leave hoping it won't be too long, before you return the smile of the doorman and cross the stately threshold, again.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishops Stortford, United Kingdom
1 review
3 of 5 stars Reviewed February 20, 2013

We stayed at this hotel for 3 nights 01-03 Feb 2013-first class service in an oustanding setting ideal for viewing the Falls. Our room, booked by Trailfinders was a standard room with mouldy shower head;noisy a.c (like sleeping on an aeroplane);a daily supply of ants in the bath; air locked water pipe and general small ( 4ft 6" double bed) almost box room. We spoke to 4 separate staff who were sympathetic and advised us that the hotel planned a refurbishment- long overdue-a hotel resting on its history no doubt with accomm. that has seen better days; disappointing and tainted what was otherwise a fantastic place to visit. A change of room was offered on day 2 but we remained having unpacked evrything and only 1 more night to stay.

Room Tip: avoid room 205
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Victoria Falls Hotel

Address: 2 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Victoria Falls
#5 Family Hotel in Victoria Falls
#5 Romantic Hotel in Victoria Falls
#6 Luxury Hotel in Victoria Falls
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 176
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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Also Known As:
Victoria Falls Hotel

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