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“Over Looking a Water Hole” 4 of 5 stars
Review of Victoria Falls Safari Lodge

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Victoria Falls Safari Lodge
5.0 of 5 Hotel   |   471 Squire Cummings Road, Victoria Falls, Zimbabwe   |  
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See wildlife close up
Ranked #5 of 12 Hotels in Victoria Falls
Certificate of Excellence 2014
Clemson, South Carolina
Top Contributor
97 reviews 97 reviews
29 hotel reviews
Reviews in 54 cities Reviews in 54 cities
46 helpful votes 46 helpful votes
“Over Looking a Water Hole”
4 of 5 stars Reviewed December 10, 2012

Located just outside Victoria Falls, perched on a hillside that overlooks a water hole, we stayed two nights while in Victoria Falls. The lodge provides transportation into Victoria Falls on a regular schedule. You can ride in, walk around town to see all the shops, etc than at designated locations catch a ride back to the lodge. Both the rooms & restaurant have great views of the watering hole. The breakfast buffet had a good variety of choices, however it pays to get there early. Our dinner was excellent and the service was moderate. There's a large patio outside below the restaurant level where you can enjoy the sunset while having a drink. Very relaxing.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfricaAlbidaTourism, General Manager at Victoria Falls Safari Lodge, responded to this review, December 13, 2012
Thank you Larry for such a positive review and for your five star rating of the wonderful views and location. Yes, for so close to town it is a magnificent piece of unspoiled Africa. I'm glad you stayed with us and that we met your expectations.

With best wishes over Xmas and the festive season
Jonathan Hudson
General Manager
jonathan@saflodge.co.zw
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779 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 6, 2012

our company went on a trip for 4 days to zimbabwe, we loved every minute of our trip..you will never get bored because there is so much to do and see..all within a short drive from victoria falls safari lodge..the lodge itself was amazing...staff were friendly and helpful....the only thing i would say is that the room service menu needs work and the quality of the food is not that great..other than that an all round amazing experience and will definatly be back again just for a longer time..thank you to the staff for being amazing people...the boma resturant is amazing..good food and entertainment a real winner..keep up the good work guys..maurice fisher from south africa

Room Tip: i stayed in room 47 and the views were amazing...you can see plenty wildlife
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfricaAlbidaTourism, General Manager at Victoria Falls Safari Lodge, responded to this review, December 7, 2012
Thank you Maurice for your generous review

You used the word "amazing" several times...and we think so too! Your excitement is obvious and we certainly know that we have an amazing location that is supreme at Victoria Falls. We very seldom get negative comments about our food at the signature Makuwa-Kuwa restaurant as we, and many guests, consider this one of our strongest suits. You obviously somehow hit a poor patch? I would really like to know a bit more so we can address the issues, so I would be delighted if you would email me with a little more detail of your feelings and experiences.

I'm sorry you experienced difficulties with room service; this often happens at busy times when all staff are stretched and room service becomes more difficult with speed of delivery, though the quality should always remain good and constant.

Jonathan Hudson
General Manager
jonathan@saflodge.co.zw
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Chicago, Illinois, United States
1 review
3 of 5 stars Reviewed December 1, 2012

FOr the area, great location, nice views, grouns kept very nicely. Staff is great withone exception, you have to chase them down to get secondary service. They will wait on you right away but don't come back unless they're looking for a dirty glass/dish. However, they are very personable. Waterhole views are great (if the animals cooperate). Food is EXCELLENT but slightly over-priced. A small bottle of water is $3 USD. Way too high. Try and get a meal package when booking or else look to spend an average of $250 USD per day per couple for food, NOT including drinks. Rooms are nice. Bugs are bad in the area. Get used to eating and drinking with gnas, flies and other small flying insects and huge moths at night hanging around your table and even on your plate if you're not careful. If you are going to experience Zimbabwe, 3 nights is enough time. If you are going to get away and spend some time alone, you coul probably last 5 nights or so. Again, the place is very nice and the foo is good.

Room Tip: Choose the watering hole views (deluxe rooms or suites).
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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AfricaAlbidaTourism, General Manager at Victoria Falls Safari Lodge, responded to this review, December 3, 2012
Hello Lissa
How lucky to live in Chicago...sure is my kind of town and I just love the little pubs and jazz spots on Rush Street. Great to know that you liked our natural world location too and we thank you for taking the time to post a review.

We agree that "a little work" is still required. Zimbabwe tourism has been slumbering for a decade and it's been a matter of survival and we're proud to have kept going through some pretty traumatic times. Now things are starting to show signs of a steady revival and we're ready...this year we invested US$300,000 on revitalising all the public areas and in 2013 we have budgeted to refurbish all 72 rooms and invest up with some extra staff and serious training and re-training as we are acknowledged leaders in the industry in our country.

The "bugs" are part of Africa I'm afraid but only become a real nuisance as the rains arrive or are close...so maybe a good sign. Please will you revert to me regarding your payment of $250 per couple per day for food...that sounds right out of kilter unless you were eating at posh a la carte restaurants at some other hotels. The most expensive non a la carte meal on property on our concession is $40 for The Boma that includes as much as you can eat and some rousing entertainment.

Wishing you a festive Xmas and New Year and very good tidings for 2013. Thanks for visiting us and for staying at Victoria Falls safari Lodge.

Jonathan Hudson
General Manager
jonathan@saflodge.co.zw
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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2012

My husband and I stayed at The Victoria Falls Hotel August 2011. We enjoyed the natural welcome from the Warthogs on arrival, and was greeted with such African style and smiles. The surroundings were immense, breakfast was amazing. The views at anytime of the day were fabulous ! Looking and waiting in suspense at what was going to appear at the water hole was hundred times better than watching the telly. The Buffalo bar certainly lived up to its name. What a wonderful experience. We will no doubt return to The Victoria Falls Safari Hotel. We had a lovely room with jacuzzi and lovely views.

Room Tip: I don't recall seeing a fitness room and can therefore not comment on this. I was unable to un-t...
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfricaAlbidaTourism, General Manager at Victoria Falls Safari Lodge, responded to this review, December 3, 2012
Hello Grace
Your very positive review of our lodge is greatly appreciated....the headline says it all: "Amazing African Experience." Thank you. The location really is supreme among Victoria Falls hotels and lodges and adds excitement and value to the overall experience. I hope the floods have not affected you too badly - I know you're in for a cold (maybe even white) Xmas...we are still hitting almost 40 c and waiting anxiously for the main rains to break to cool us all down.

Jonathan Hudson
General Manager
jonathan@saflodge.co.zw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Top Contributor
173 reviews 173 reviews
39 hotel reviews
Reviews in 55 cities Reviews in 55 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 25, 2012

Such an amazing place to stay, rooms fabulous, seeing warthogs running under the balcony, interesting, knowing you have to close all doors on account of the baboons, a lesson. Wanted to take an evening walk, was so advised that was not such a good idea, due to the resident jaguar! Can always walk later! Seeing the elephants come down to the water hole to drink! I could go on, enough to say, this place, the staff, the rooms, the food! More than we could expect. Hope to return one day.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfricaAlbidaTourism, General Manager at Victoria Falls Safari Lodge, responded to this review, November 28, 2012
Hello Maggie

Thank you for your very generous review – we are truly delighted that your expectations were transcended. Even the pesky monkeys were a positive experience for you...what a great spirit. Glad you didn’t take an evening walk as our security and other staff would have quickly stepped in....it would not be unusual to bump into some elephants or buffalo and, indeed, lions are also often in the immediate area. As for the “resident jaguar” – I’m sure you mean the leopard that lives very near to the lodge.

Jonathan Hudson
General Manager
jonathan@saflodge.co.zw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 21, 2012

My wife and I stayed Nov. 4, 5 and 6. We enjoyed the open areas of the bar, breakfast eating area and restaurant which allowed us to watch the comings and goings at the water hole which proved to be very interesting. Our room also overlooked the water hole. It's great to have a hotel/lodge room with an interesting view. The room, the bed and the bathroom was clean. We liked the atmosphere in the room, the bed complete with mosquito curtains was comfortable, and the bathroom was nicely laid out and well supplied. All of the staff were friendly and helpful. My personal highlight in the hotel was my warthog dinner in the restaurant - very tasty and more tender than I anticipated. We also ordered room service one night when we returned late from a full and active day, the service was timely and the food was well prepared. I recommend this lodge to travellers to Victoria Falls.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfricaAlbidaTourism, General Manager at Victoria Falls Safari Lodge, responded to this review, November 28, 2012
Hello Jim

Thank you so much for your high commendation and positive review. Staying with us is as much about the general experience as the food and service and it’s great that you so appreciated your “room with a view” as well as a tasty warthog dinner.

You gave service and sleep quality a full house of 5 stars – isn’t it just great to sleep peacefully in the African bush with no noise of traffic etc. We wish you a festive Xmas and great New Year in Canada.

Jonathan Hudson
General Manager
jonathan@saflodge.co.zw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2012

I stayed for three nights at the Safari Lodge, this was my second time in the compound as i stayed at Lokathula Lodges the time before. My room was great consisting of a large room with 2 single beds with a small balcony that had a fantastic view of the waterhole. The bathroom was also very large with a great shower as well. The staff were very friendly and extremely helpful. I spent most of my time at the Buffalo bar watching the water hole. I also partook in the feeding of the vultures which takes place just in front of the lodge below the balcony which was great and very informative. I also went on the bush walk with just a guide and his rifle. We went out past the waterhole and through the bush on the other side of the lodge. He showed me an elephant skeleton and taught me how to tell the age of an elephant and what others do when one dies. The food at the lodge was fantastic with a great selection to choose from.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfricaAlbidaTourism, General Manager at Victoria Falls Safari Lodge, responded to this review, November 28, 2012
Greetings to you in Johannesburg. It’s really heart-warming when our guests take such delight in their experiences while staying with us. You so obviously relished your stay and accentuated the positives in your glowing review.

You loved the Buffalo Bar and that “fantastic view” of the waterhole...and who wouldn’t ? We consider it the superior vista and location of any hotel in or near our famous resort town and it really is an impressive stretch of pristine Africa with the wildlife as a bonus.

Our best wishes for the festive season and more happy travels and experiences in 2013.

Jonathan Hudson
General Manager
jonathan@saflodge.co.zw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Victoria Falls Safari Lodge

Address: 471 Squire Cummings Road, Victoria Falls, Zimbabwe
Phone Number:
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Victoria Falls
#4 Luxury Hotel in Victoria Falls
#4 Family Hotel in Victoria Falls
#7 Romantic Hotel in Victoria Falls
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Victoria Falls Safari Lodge 5*
Number of rooms: 72
Official Description (provided by the hotel):
The superb Victoria Falls Safari Lodge is the destination of choice at the Natural Wonder of the Victoria Falls. Just four kilometers from the thundering splendor of Victoria Falls and the spectacular Zambezi River, the lodge sits high on a plateau bordering the Zambezi National Park. The lodge is created to give the impression of an open-plan tree-house, built on seven levels rising above the pristine gusu bushveld and offering guests views of brilliant sunsets. The resort’s focal feature is a central waterhole which attracts an endless parade of wildlife all year round.Voted Zimbabwe’s Best Safari Lodge of the Year for 16 consecutive years by the Association of Zimbabwe Travel Agents (AZTA), and boasting two of the country’s top restaurants, The Boma – Place of Eating and the a la carte MaKuwa-Kuwa, Victoria Falls Safari Lodge is a proud Zimbabwean icon and is the flagship property of the regional hospitality group, Africa Albida Tourism. ... more   less 
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Also Known As:
Victoria Falls Safari Hotel Victoria Falls

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