We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic experience” 5 of 5 stars
Review of Elephant Hills Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Elephant Hills Resort to your Saves list
Elephant Hills Resort
4.0 of 5 Hotel   |   300 Park Way Drive, Victoria Falls, Zimbabwe   |  
Hotel amenities
Ranked #9 of 12 Hotels in Victoria Falls
Santa Rosa, CA
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Fantastic experience”
5 of 5 stars Reviewed April 30, 2014

Elephant Hills Resort has an exceptional location and my room looked out on the golf course and in the distance was the Zambezi River and also Victoria Falls with a view of the mist. From my balcony, we could watch the animals roaming the property. Signs on the balcony door warn not to leave the door open as baboons will enter and this actually happened to a friend who never heard the animal enter. Clean rooms, quiet and dark at night. Breakfast was great and so were the dinners. Unlike South Africa, things were more expensive in Victoria Falls, including wine, drinks, and curios. Victoria Falls is nearby and our visit there was fabulous with rainbows and mist. One of my highlights.

Room Tip: Facing the Zambezi, we saw the sunset, but the other side of the hotel had its own beauty.
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trythings M, General Manager at Elephant Hills Resort, responded to this review, May 2, 2014
Dear Trvltee

We at the Elephant Hills Resort are delighted that you enjoyed your stay with us. We appreciate the valuable information you have shared. It is a pleasure that you found our service and food presentation meeting with your expectations.

We have taken note of your concern with regards to our pricing and this has been directed to the relevant people who will address this for the benefit of our guests.

We look forward to hosting you again in future.

Kind regards

Trythings Mutyandasvika
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

267 reviews from our community

Traveler rating
    84
    119
    47
    13
    4
See reviews for
50
83
18
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nassau, New Providence Island
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2014

Our stay at Elephant Hills hotel was very memorable. The staff were courteous, friendly and very professional. The room was very spacious, clean and comfortable. The service at the dining room was splendid. We ate some of the most scrumptious dishes at a very affordable price.

Room Tip: our room was north eastern and was quite large and we enjoyed beautiful views from the balcony
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trythings M, General Manager at Elephant Hills Resort, responded to this review, April 29, 2014
Dear Alice640

On behalf of the management and staff of the Elephant Hills resort, I would like to thank you for the valuable review of your stay with us.

We are delighted that you found our hotel facilities and service staff to your liking. It is always a pleasure to provide the best service to our valued guests.

We look forward to another chance of hosting you in future.

Kind regards

Trythings Mutyandasvika
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meguro-ku, Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2014

I think the rooms are old.
Window lock is simple hook, air-conditioning is also quite seasoned.
However, it does not feel me inconvenience.
While soaking up the sunshine in the morning, while faces the spray of the Victoria Falls, and enjoy a delicious breakfast in a relaxed manner is can not be replaced more than anything, warthogs ,monkeys and Impalas with a walk in the hotel as well, other In it I think that you can not experience.
I think more than anything, friendly support of everyone of employees is good.

  • Stayed April 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trythings M, General Manager at Elephant Hills Resort, responded to this review, April 23, 2014
Dear Yukiko721213

Thank you for the valued review of your stay here at the Elephant Hills Resort. We do acknowledge the old seasoned look highlighted.
The building will be undergoing a refurbishment exercise to keep the Afrocentric theme alive in keeping with the international standard outlook expected of such a hotel.

On behalf of the management and staff of the hotel, we are delighted that you indicated our friendly welcoming culture towards guests. We take pride in being the best in African hospitality.

Look forward to hosting you again in future.

Kind regards

Trythings Mutyandasvika
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midrand, Gauteng, South Africa
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2014

I stayed at Elephant Hills resort from 2-6 th April 2014. The staff, service and food was really good. The hotel is 20 years old but the charm and character of the place will keep me going back for more. Well done Trythings, keep it up !

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trythings M, General Manager at Elephant Hills Resort, responded to this review, April 23, 2014
Response:

Dear Ishen P.

Thank you for a much appreciated and valuable review of your stay with us. I am grateful for your acknowledgement of our staff and the service you received.

It is good to hear from you that the charming appeal of the hotel still shows well after all these years.

It will be a pleasure to host you again in the future.

Kind regards

Trythings Mutyandasvika
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 15, 2014

It was our first time visit to Zimbabwe and we had the most amazing time in Victoria Falls and particularly at the Elephant Hills Hotel. The staff from the manager to the cleaners were amazing and made our visit at the hotel so enjoyable we were so sad to leave at the end of our holiday there. Congratulations to all of the staff and we will definitely return to Elephant Hills Hotel soon. Elaine and Peter Fletcher

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trythings M, General Manager at Elephant Hills Resort, responded to this review, April 18, 2014
Dear Peter Robert F

On behalf of the management and staff of Elephant Hills Resort I would like to thank you for your valuable review and your kind words of encouragement. It certainly was a pleasure to host you and we are glad that our services met your expectations.

We look forward to hosting you again in future.

Kind regards

Trythings Mutyandasvika
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

You don't have to drive far to see wildlife. Elephants came close to the reception area. I would recommend this hotel to anyone who wants value for their money. Facilities are quiet bug repellent is provided. Would go back there on any day.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trythings M, General Manager at Elephant Hills Resort, responded to this review, April 18, 2014
Dear Arehnam

Thank you for the valuable review of your stay with us. We are indeed delighted that our facilities provided you with the best possible environment that made your stay fabulous.

Look forward to hosting you again in the nearest future.

Kind regards

Trythings Mutyandasvika
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 13, 2014 via mobile

I stayed at this hotel with my family. On arrival we received a very warm welcome. The staff (from security guards at gate, reception, cleaners)are very pleasant and helpful. We were initially given rooms at the far end of the hotel, we requested a room closer to reception as the distance would be too much for my mother, we were given new rooms immediately. The only down-side to the hotel was Wifi, never works and difficult to use.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trythings M, General Manager at Elephant Hills Resort, responded to this review, April 14, 2014
Dear Dumakazi D

On behalf of the Elephant Hills Resort staff and management, I want to extend our appreciation for the review you shared after your stay with us.

Thank you for the encouraging comments about the welcome you received, this will certainly boost morale amongst our staff. We are glad you found our services good enough with regards to the response time.

We acknowledge the challenges you faced with our Wi-Fi connectivity; we have taken this up with our network service provider who has assured us of an upgrade and additional bandwith. This should be in the next week or two.

We look forward to hosting you again in future.

Kind regards

Trythings Mutyandasvika
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Elephant Hills Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Victoria Falls
#8 Business Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Official Description (provided by the hotel):
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Jovago.com, Hotels.com, Orbitz, Despegar.com, Otel, TripOnline SA, Tingo and South African Hotels so you can book your Elephant Hills Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls

Owners: What's your side of the story?

If you own or manage Elephant Hills Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.