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“LIONS CLUBS 52ND DISTRICT 412 CONVENTION” 5 of 5 stars
Review of Cresta Lodge Harare

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Cresta Lodge Harare
Mutare Road | Samora Machel Ave, Harare, Zimbabwe   |  
Hotel amenities
Ranked #4 of 12 Hotels in Harare
Bulawayo, Zimbabwe
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“LIONS CLUBS 52ND DISTRICT 412 CONVENTION”
5 of 5 stars Reviewed May 6, 2014

Thanks to the staff at Cresta Lodge where the 52nd District 412 Convention, but the second Lions convention that I have attended, was held.It was such an enjoyable convention as the meals were always scrumptious and the service friendly ! The cheerful helpful staff were on hand to assist and nothing was too small or too large for them to do! Keep up this excellent service!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Lodge Harare, responded to this review, May 15, 2014
Dear Guest

Greetings from Cresta Lodge Harare.

Thank you for your recent post on TripAdvisor and for awarding us full marks!
We are delighted to have been of service to you during the Convention. The very positive remarks regarding our hard working staff are encouraging and very much appreciated.

We look forward to welcoming you back soon.

Yours sincerely

Mr. Kudzai Ratisai
General Manager, Cresta Lodge Harare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
    8
    20
    12
    0
    4
See reviews for
3
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed April 30, 2014

I visited the Sango conference last week for a business meeting. The venue is amazing, I did not expect to see the superb conference facility they have. The building looks new with modern furniture. The food served was very nice and fresh and staff very welcoming. I recommend this venue to anyone looking for an ideal meeting space.

Room Tip: the new Sango block is the best
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Lodge Harare, responded to this review, May 2, 2014
Dear Guest

Greetings from Cresta Lodge Harare.

Thank you for your recent post on TripAdvisor regarding our Sango Conference Centre.
We are delighted to have been of service to you and look forward to your next visit.

Yours sincerely

Mr. Kudzai Ratisai
General Manager, Cresta Lodge Harare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lusaka, Zambia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2014

The lodge which is situated at the junction of two busy highways is set in lush natural surroundings. The room (400s) was well appointed, modern, nice and clean with no major defects except an extremely noisy air conditioner. The reception area and Continental bar require urgent overhaul and refurbishment as they have seen better days (since 1993) and seem to be "tired". The Chatters restaurant and adjoining bar are relatively small considering the size of this hotel which also hosts major events such as conferences, meetings etc. Room service was also disappointing as it only goes up to 10pm with a limited menu. The hotel should also revisit the timing of lawn mowing as my sleep was rudely interrupted at 7am by the sound of an industrial lawn mower which I felt could have been done during mid- morning or there about.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Lodge Harare, responded to this review, May 2, 2014
Dear Guest

Greetings from Cresta Lodge Harare.

Thank you for your recent post on TripAdvisor. We have taken note of areas of concern which we are addressing. It is with feedback from our valued guests like you that we can aim to improve our product offering and service.

We look forward to welcoming you back soon.

Yours sincerely

Mr. Kudzai Ratisai
General Manager, Cresta Lodge Harare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mutare, Zimbabwe
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2014

Excellent hotel in a serene environment with well manicured gardens, and very friendly and helpful staff, making your stay pleasurable. I regularly travel to Harare on business and this is my hotel of choice. The last time I was there, I forgot my iphone charger in my hotel room and the staff kept it for me till I collected it.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Lodge Harare, responded to this review, May 2, 2014
Dear Guest

Greetings from Cresta Lodge Harare.

Thank you for your recent post on TripAdvisor. We are delighted to have been of service to you and look forward to your next visit.

Yours sincerely

Mr. Kudzai Ratisai
General Manager, Cresta Lodge Harare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harare, Zimbabwe
1 review
4 of 5 stars Reviewed March 31, 2014

we had launch for one of our products earlier this year.i really appreciated the prompt response and courteous staff who helped make our launch success.Given it was a breakfast cocktail the food served was very much appropriate and tasteful compared to a lot of hotels and lodges meals.i also managed to have a look at your rooms and must compliment you of the neatness and cleanliness.i hope to do be doing much more business with you

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Lodge Harare, responded to this review, April 8, 2014
Dear Guest

Greetings from Cresta Lodge Harare.

Thank you for your recent post on TripAdvisor and congratulations on your a successful product launch. Thank you for your positive comments regarding our staff and facilities.

We are delighted to have been of service to you and look forward to your next visit.

Yours sincerely

Mr. Kudzai Ratisai
General Manager, Cresta Lodge Harare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 20, 2014

We were booked here by employers and did not know the place at all. It's a little bit far from the city center but situated in extremely pleasant surroundings, a lovely garden, well maintained ground. Some carpets and other fixtures could do with replacement but the place is kept very clean. What we really appreciated the most were the staff, all of them from reception to restaurant, housekeeping, extremely friendly and helpful. My husband had forgotten his spectacles and not only did they find them but they made sure we got them back.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Lodge Harare, responded to this review, March 21, 2014
Dear Guest

Greetings from Cresta Lodge Harare.

Thank you for your recent post on TripAdvisor. We are pleased to note that you had a pleasant stay. Thank you for your positive comments regarding our staff. Such positive feedback from our valued guests is very encouraging to our hard working team. We are delighted to have been of service to you and look forward to your next visit.

Yours sincerely

Mr. Kudzai Ratisai
General Manager, Cresta Lodge Harare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed March 17, 2014

Comfortable rooms - great service - friendly and helpful staff - good food at a reasonable prices or a choice of a good selection at the buffet. Beautiful grounds with a pool - relaxing atmosphere for those with busy schedules all in all lovely!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Lodge Harare, responded to this review, March 21, 2014
Dear Guest

Greetings from Cresta Lodge Harare.

Thank you for your recent post on TripAdvisor. We are pleased to have been able to meet your needs on this visit. Such positive feedback from our valued guests is very encouraging to our hard working staff. We are delighted to have been of service to you and look forward to your next visit.

Yours sincerely

Mr. Kudzai Ratisai
General Manager, Cresta Lodge Harare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cresta Lodge Harare

Address: Mutare Road | Samora Machel Ave, Harare, Zimbabwe
Location: Zimbabwe > Harare Province > Harare
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 12 Hotels in Harare
Price Range (Based on Average Rates): $$
Number of rooms: 171
Official Description (provided by the hotel):
Set in beautiful and tranquil surroundings, located on the outskirts of Harare's dynamic city centre, you'll find the beautiful Cresta Lodge. Cresta Lodge is the idyllic setting for your most memorable events with superior levels of comfort, attention to detail and top quality facilities all topped off with the true warmth of African hospitality. Feel surrounded by modern styling and ultimate comfort. The Chatters Restaurant is known for its famous gourmet dishes and imported wines. Cresta Lodge is the ideal environment where you can mix business and pleasure in perfect harmony. ... more   less 
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