Overall I was satisfied, but next time I may try the Meikles for comparison.
What I liked: the garden is lovely - its such a nice place to relax at the end of the day. The location is good - walkable to two supermarkets and quite close to the center of town (but doesn't feel like it because the garden setting). Wi-fi signal was excellent! I was able to make video calls with no problem - that was fantastic! It is not a cookie-cutter corporate hotel (if you don't like that type of stay). Breakfast was good - buffet fruit, pastry, cereal, yogurt plus made-to-order eggs/bacon/sausage (the fresh made scones - biscuits like - are amazing!! I really appreciated the greek yogurt too). Overall the food was good (not amazing, but definitely good). It was nice to have the option of two restaurants (though the open time for dinner for both is later than I'd prefer - I like an early dinner). Emmanuels Restaurant had a very interesting menu (like ostrich, crocodile, venison, guinea, impala) if you like that kind of thing, I tried an eggplant/puff pastry dish that was good. Generally the front desk staff was friendly. I hosted a meeting in a meeting room and it was easy/well-organized. No complaints. My room (a recently remodeled one, not the standard, but Deluxe I think) was clean, smelled fine, bed was good. Nothing super fancy, but obviously recently remodeled, nice and clean and well cared for. Nice new bathroom (glass shower, separate bath). Housekeeping was very good. Television signal was good - normal African hotel channels. Power only went out temporarily twice in seven days (and generator kicked in quickly). In room safe provided.
What I did NOT like: no business center (!!). If you are going to need to print and photocopy, consider staying elsewhere. There is one computer in the hotel staff office that you can use to print but it is slow, it only prints one-sided and only black and white (plus the ink toner was very light). Plus it was still pricey at $0.50/page. I asked the front desk attendant where nearby I could print duplex, color copies and was told "I don't know. Downtown." (Helpful!) Breakfast service was generally quite slow and without a smile. Room service is only available 7pm-9:30pm -- I usually skip lunch as I'm in meetings, so I like an early dinner in my room and that is simply not possible at the Bronte. I found that very frustrating there was no flexibility on that. The room service menu is also very limited though I did make a few special requests that were catered to. Some employees were friendly, but most were not very friendly -- especially the restaurant staff. I called the front desk (very sick with a nasty cold) asking about cold medicine and I was told they would call me back and they never did. I also didn't love staying in a back building - I would have preferred around the main garden/courtyard. It was dark and creepy walking to my room at night too. Housekeeping should give 1 bottle of water for brushing teeth, 1-2 for drinking but I only got one a day. No mini-refrigerator in my room was odd.
- Official Description (provided by the hotel):
- The Bronte Hotel is an oasis of tranquility, renowned for its beautiful gardens and collection of fine Shona Sculptures.Centrally located in the Avenues, within walking distance of downtown Harare, The Bronte offers well appointed rooms and executive suites in an idyllic garden setting.Designed for both the business and leisure traveler alike; our amenities include complimentary Wifi, two swimming pools, a fitness centre, a complimentary breakfast buffet, secure on-site parking, and fine dining at Emmanuel’s Restaurant. We are also the ideal Harare conference venue, with three function rooms and two boardrooms available.A leading Harare hotel for over 25 years, we're committed to making sure your stay is peaceful and pleasurable. ... more less